What are the responsibilities and job description for the IT Support Fellow position at Los Angeles Rams Careers?
We are looking for an excited, dependable IT Support Fellow to assist our Information Technology department. If you are passionate about technology, please apply!
Note: This is a 12-month assignment, with the opportunity to extend for another 12-months.
Key Responsibilities:
- Manage and maintain IT ticket board; prioritizing and executing tickets on a daily basis
- Maintain service level on ticket response times
- Monthly on call rotation
- Maintaining system and network related inventory
- Upkeep of office inventory
- Maintain & organized office and data centers
- Inspect all IT Assets for usability
- Remove any unused technology from office floor
- Assist with Tier 1 support at Agoura Hills and CLU office locations
- Install, upgrade, license & troubleshoot applications on Windows and Apple devices
Skills & Qualifications:
- Bachelor’s degree in information technology or computer science preferred, but not required
- Previous work experience as an IT support specialist is a plus
- Self-motivated, positive attitude, great work ethic
- Excellent verbal and written communication skills
- Ability to organize and prioritize tasks
- Strong problem-solving skills and attention to detail
- Basic understanding of Azure Active Directory and the Office 365 suite
- Understanding of network topology
- Ability to install and configure Windows OS & Mac OS
- Understanding of Windows & Mac desktop in a network environment
Additional Requirements:
- Must be available to work weekends and holidays during the football season (August to February).
- In carrying out your responsibilities, you may be asked to complete physical tasks such as kneeling, walking, reaching overhead, pushing, or carrying up to 40 lbs. of equipment.
Salary Range: $66,600
The Los Angeles Rams are proud to be an Equal Opportunity Employer.
We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves.
Salary : $66,600
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