SOFTWARE ENGINEER (ENTERPRISE ASSET MANAGEMENT SYSTEM)

Designs, develops, tests, and maintains web applications that are used by employees and customers; analyzes, troubleshoots, and/or redesigns existing applications; and recommends new technologies to improve efficiency and ensure quality.

Designs, develops, tests, and maintains software applications used by both internal departments and external users. Analyzes and troubleshoots existing systems to enhance performance, usability, and reliability. Prepares comprehensive technical documentation, including system overviews, project updates, and feasibility assessments. Develops and maintains system interfaces and integrations to enable seamless data exchange across diverse applications.

• Provides Information Technology (IT) infrastructure deployment planning
• Designs, enhances, and provides production support for software solutions on behalf of client departments in a timely manner
• Develops interfaces for different systems to communicate to each other
• Interfaces with clients to provide assistance in identifying, diagnosing, and problem solving
• Advises user departments and other Information Technology Services support teams on system requirements, enhancements and new technologies
• Prepares project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware
• Manages and maintains databases
• Participates in the evaluation of commercial off-the-shelf (COTS) software
• Configures, implements, and integrates commercial off-the-shelf (COTS) software
• Develops software and hardware specifications and standards
• Ensures that clients have the necessary training and documents to properly utilize computer systems
• Mentors and/or provides work direction to other IT staff as required
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

  
  May be required to perform other related job duties

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Computer Science or a related field

Experience

• Three years of relevant experience in designing, implementing and maintaining complex information systems in a relational database, networked environment

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

• Based on assignment, Microsoft Certified Solutions Associate (MCSA) certification, Microsoft Office Specialist (MOS) on SharePoint 2010, Microsoft Certified Technology Specialist (MCTS) for Office 365, and/or Adobe Certified Associate (ACA) preferred

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

• Experience supporting Microsoft Windows servers, Oracle and/or Microsoft SQL Server databases, integration/middleware tools (such as Boomi or Microsoft Azure Logic Apps) or network issues/troubleshooting in a complex, multi-platform environment
• Experience designing and implementing complex information systems using programming languages, such as SQL (Structured Query Language), Oracle Procedural Language/SQL (PL/SQL), Hypertext Markup Language (HTML) or Microsoft .NET framework including the support of technical and/or user support documentation creation and maintenance
• Experience deploying and supporting web-based applications, web services, and Application Programming Interfaces (APIs), including interface development between disparate systems
• Experience in developing, maintaining, and supporting reports and dashboards using business intelligence tools such as Microsoft Power BI to meet internal reporting and data visualization needs
• Experience providing technical support and/or configuration of Enterprise Asset Management Systems (EAMS), ERP and/or maintenance management platforms in networked environments, such as Hexagon Enterprise Asset Management (EAM) or Infor WFM

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices related to information systems and supported business areas
• Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency
• Transit data, schedules, routes, patterns and best practices
• Microsoft OS (Operating System) and products
• Microsoft Office 365 and SharePoint
• Mobile application technology
• Programming languages, including C/C /C , .Net, HTML (Hypertext Markup Language), and PL/SQL (Procedural Language/Structured Query Language)
• Software and computer operating systems (OS), including Linus, Unix, and network technology
• Project management techniques and tools
• Mathematics used in complex business applications
• Business process and system process modeling and problem-solving techniques

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Developing and implementing complex information systems using software engineering techniques
• Developing and implementing web-based computer applications
• Troubleshooting, deploying, and managing Microsoft OS and software
• Developing interfaces between systems
• Data analysis and data modeling
• Creative problem solving
• Using a personal computer and associated applications
• Effective oral and written communication
• Training non-technical users in a variety of applications
• Identifying opportunities for innovation

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Understand current customer needs, resolve conflicting project and/or client requirements, and plan for future growth
• Clearly define system integration and interface requirements
• Understand, interpret, and apply laws, business rules, regulations, policies, procedures, and contracts to support business processes
• Prepare reports, proposals, presentations, and correspondence in a professional manner
• Interact professionally with various levels of employees and outside representatives
• Learn new technology
• Effectively work independently and in teams
• Meet tight time constraints and project deadlines
• Multi-task on multiple concurrent projects
• Maintain confidentiality regarding sensitive information
• Read, write, speak, and understand English

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

Salary : $95,056 - $142,522