What are the responsibilities and job description for the Customer Service Assistant position at Lorygen Group?
About Us
We work closely with startups, growing businesses, and established brands to create user-focused digital solutions that are functional, visually compelling, and built for long-term growth. From concept to launch—and beyond—we become your digital partner.
Position Overview
We are seeking a Customer Service Assistant to support daily customer interactions and ensure a positive service experience. This entry-level position is ideal for individuals who enjoy helping others and are looking to build a rewarding career. Paid training is provided.
Responsibilities
We work closely with startups, growing businesses, and established brands to create user-focused digital solutions that are functional, visually compelling, and built for long-term growth. From concept to launch—and beyond—we become your digital partner.
Position Overview
We are seeking a Customer Service Assistant to support daily customer interactions and ensure a positive service experience. This entry-level position is ideal for individuals who enjoy helping others and are looking to build a rewarding career. Paid training is provided.
Responsibilities
- Assist customers by providing friendly and professional service.
- Answer questions regarding company products and services.
- Resolve customer concerns promptly and professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to ensure customer satisfaction.
- Assist with daily operational activities as needed.
- Participate in training and professional development programs.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Positive attitude with a customer-focused approach.
- Ability to work effectively in a team environment.
- Willingness to learn and grow professionally.
- Previous experience is helpful but not required.