What are the responsibilities and job description for the Workday Financial Consultant position at Lorvenk Technologies?
Role: Workday Financials Consultant
Location: Boston, MA – 3 days/week onsite (only Locals)
Exp: 9
Duration: Long Term
Interview: In-Person
Looking for a Workday Financials Consultant for this one
This position will be working for the firm’s Application Support Technology team and will provide support across multiple business units. It will primarily focus on Workday and Salesforce, while also supporting a range of other SaaS platforms including Tableau, Investran, GTreasury, DocuSign, Box, and additional applications as needed.
The Senior Application Support Engineer ensures stability, performance, and availability of production systems and data pipelines. The individual will work closely with business stakeholders, software development teams, and third-party vendors to troubleshoot issues, manage production incidents, and implement operational improvements across supported platforms.
RESPONSIBILITIES:
Monitor and support production systems, integrations, and data pipelines
Troubleshoot application, data, and integration issues across enterprise platforms
Manage and resolve incidents using ITIL based practices, lead root cause analysis when needed
Support user access, provisioning, and platform administration
Partner with development teams, business analysts and vendors to resolve issues and implement improvements
Assist with releases, system upgrades, and environment maintenance
Respond to business data inquiries and operational support requests
Maintain documentation and standard operating procedures for recurring issues
Identify opportunities to improve monitoring, automation, and support processes
Manage and prioritize support queues (ServiceNow)
Contribute to business continuity and disaster recovery planning and testing
Strong time management skills with the ability to prioritize and manage multiple support requests effectively
Demonstrates a proactive approach to learning new technologies and continuously developing technical skills
Qualifications
Required
5–7 years of experience in application or production support within enterprise environments
Proven ability to thrive in fast-paced, high-performing team settings
Strong analytical and troubleshooting skills with a focus on complex system issues
Experience managing incidents end-to-end and collaborating effectively across cross-functional teams
Hands-on experience with Supporting Workday Financials and/or HCM
Proficiency in Workday integrations, including EIB, custom reports, and scheduled processes
Demonstrated ability to diagnose and resolve Workday integration errors and warnings
Excellent communication and organizational skills, with the ability to prioritize, assess urgency, and escalate appropriately
Proactive problem-solver with a focus on reducing recurring issues and improving user experience
Ownership of case management processes, including coordinating with vendors to escalate and resolve product defects
Self-motivated and resourceful, with the ability to independently research and troubleshoot issues before escalating
Preferred
Salesforce experience, including administration or data management
Familiarity with integration tools and job schedulers
Knowledge of ITIL practices
Experience with scripting or BI tools
Experience with Workday Studio
Experience managing Workday custom validations (e.g., Supplier Invoices, Time Tracking, etc.)
Exposure to AWS
Working knowledge of SQL
Financial services experience
Workday Certifications a plus