What are the responsibilities and job description for the ServiceNow Developer position at Lorven Technologies, Inc.?
Hi
Our client is looking for a Senior ServiceNow Developer in Tampa, FL below is the detailed requirement.
Job positing Title : Senior ServiceNow Developer
Location: Tampa, FL
Required Skills :HR Service Delivery (HRSD) and CSA Certification Mandatory
Job description:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Strong hands on experience with ServiceNow ITSM & HRSD implementations.
- Proficiency in JavaScript, Glide APIs, Flow Designer, Integration Hub.
- Experience with Service Portal / Employee Center customization.
- Solid understanding of ITIL processes and HR service workflows.
- Experience working in Agile/Scrum delivery models.
- Ability to independently own modules and deliver end to end solutions.
- Design, develop, and customize ServiceNow solutions across ITSM and HRSD modules (Incident, Problem, Change, Service Catalog, HR Case Management, Lifecycle Events).
- Implement and enhance HRSD Case Management, HR Services, HR Templates, Topics, Assignment Rules, and Knowledge.
- Develop server side and client side scripts using Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, Workflows, and Flow Designer.
- Configure Service Catalog, Record Producers, Notifications, SLAs, Reports, and Dashboards.
- Work on integrations using REST/SOAP APIs, Integration Hub, MID Server, LDAP, SSO, and email integrations.
- Support CMDB, Discovery awareness, and data integrity for ITSM processes.
- Participate in requirement analysis, solution design, development, testing, UAT support, deployment, and post production support (L2/L3).
- Handle upgrades, cloning activities, update set management, and platform best practices.
- Mentor junior developers and contribute to coding standards and technical documentation.