What are the responsibilities and job description for the IT System Administrator position at Lorven Technologies Inc.?
IT System Administrator
Location: San Diego, CA (Day1 Onsite 5 days a week)
Job Type: (CTC/W2)
Project description:
This role supports daily IT operational activities across multiple technology domains. The resource will provide hands-on assistance with PLM systems, desktop/end-user support, Active Directory, server administration, phone system maintenance, new-hire onboarding, and executive support, ensuring stable and efficient IT operations for the business.
Responsibilities:
- Execute day-to-day IT system administration tasks as directed by the hiring manager
- Provide desktop and end-user support, including troubleshooting hardware/software issues
- Perform Active Directory user management and access administration
- Support server operations and routine maintenance activities
- Assist with phone system configuration and issue resolution
- Facilitate new-hire on boarding, including account setup and equipment support
- Deliver on-site or remote executive support as needed
- Coordinate with cross-functional IT teams to resolve issues efficiently
- Maintain documentation of procedures, incidents, and configurations
Skills Must have:
- High School Diploma/GED
- 3 years' experience with Data Center/Raised Floor/Critical Facility space and support teams
- 3 years' experience working in a data center environment or equivalent technology background
- 3 years working experience with Microsoft Office Suite
Preferred Qualifications:
- Bachelor's Degree in IT
- Candidates must have hands-on experience supporting IT infrastructure and operational environments.
- This includes user and device management, troubleshooting, system configuration, and working knowledge of servers, AD, phone systems, and end-user support workflows.
- Ability to handle multiple tasks, communicate clearly with stakeholders, and follow established processes is essential.
Mandatory Skills list:
- System Administration
- Desktop Support
- Active Directory
- Server Support
- Phone System Support
- New-Hire On boarding
- Executive Support
Nice to have:
- Experience with PLM tools, ITIL practices, ticketing systems (e.g., ServiceNow), basic networking concepts, or prior healthcare/enterprise environment exposure is an advantage.
- Familiarity with automation or scripting for operational efficiency is also beneficial.