Data Center Manager

Role: Data Center Manager

Location: Dayton, OH Onsite 5 days

Exception to be on rotational support and on call/weekends as required

Job Summary:

The Data Center Manager will lead a small team of two people working on various aspects of data center management, including physical device delivery and retirement, preventative maintenance activities, data center floor management, hardware maintenance contracts, lease management, etc. A minimum requirement is 7 years of experience in a practical environment.

Job Description:

The Data Center Manager will be based at our main data center in Dayton and is a practical hands-on position to work with and support our various infrastructure teams to deliver all services for our global data centers. A detailed list of areas is sampled below.

In this role the suitable candidate would facilitate the following by championing the environment to deliver consistent and accurate solutions, processes and documentation, audits and tracking, to ensure all aspects of our global data centers are understood, services are delivered, and to deliver improvements and cost savings.

• Data Center Processes and Documentation.
• Business Continuity Planning.
• Data Center Cost Management.
• Routine Data Center preventative maintenance activities.
• Service Delivery including quotes, ordering, site preparation, cabling, etc.
• Server Retirements including physical handling and secure destruction.
• Hardware Maintenance contract management.
• Inventory management including rack elevations, quarterly, spare parts, etc.
• Hardware Asset Management within ServiceNow.
• Data Center monitoring including, PDU power consumption, power phase and PDU balancing for multiple power supply devices. Develop automated alerting of problems.
• Manage hardware service vendors, vendor relationships and portals, and coordination of our onsite in-house customer engineers.
• Lease Management including lease renewals or buyout analysis and planning.
• ServiceNow CMDB Data Integrity and Discovery updates.
• Data Center Consolidation and cost saving.

Qualification and Expectations:

1. Experience supporting data centers with complex and highly available infrastructure.
2. Experience managing vendors for data centers, hardware maintenance contracts, etc.
3. A good understanding of ServiceNow.
4. Excellent organizational and communication skills.
5. Customer-service oriented with good written/oral communication skills.
6. Ability to work with minimal supervision, making decisions based upon priorities, schedules, and an understanding of business initiatives.
7. Critical attention to detail, thoroughness and documentation.
8. An innovative mindset always looking to address problems and gaps and looking to make improvements through automation.