What are the responsibilities and job description for the Full-Time Teller Member (Customer) Service Representative position at LorMet Community Federal Credit Union?
Job Description
LorMet Community Federal Credit Union is growing, and we are looking for an on-site Teller Member (Customer) Service Representatives at our Elyria branch location.
Overview Of Responsibilities
Benefits
Medical, Dental, Vision, 401(k), Life Insurance, Paid Federal Holidays, and Paid Time Off (PTO).
Schedule and Location
This position operates in an executive and clerical office setting with frequent member interaction. Standard office equipment is used, including computers, calculators, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
This position involves tasks such as typing, filing, and use of standard office equipment. Employees may occasionally need to bend, stoop, stand, and lift or move up to 10 pounds, with or without reasonable accommodation.
Additional Information
Company Description
We are a community-based financial institution, proud to serve individuals and families throughout Lorain County, Ohio, since 1936.
If you are looking for a great place to work, consider joining LorMet as a Teller Member Service Representative. In this role, you will be part of a team providing friendly, professional service as our members’ most frequent point of contact.
If you enjoy working with the public and handling a variety of tasks, this position will allow you to use your listening and communication skills to provide solutions and information, helping make our members’ day-to-day money management easy and efficient.
You’ll also have the opportunity to learn about different areas of banking and apply your multi-tasking, customer service, and cash-handling skills. Teller Member Service Representatives process member transactions quickly and accurately while providing personalized service and bringing positive energy to LorMet.
We are a community-based financial institution, proud to serve individuals and families throughout Lorain County, Ohio, since 1936. If you are looking for a great place to work, consider joining LorMet as a Teller Member Service Representative. In this role, you will be part of a team providing friendly, professional service as our members’ most frequent point of contact. If you enjoy working with the public and handling a variety of tasks, this position will allow you to use your listening and communication skills to provide solutions and information, helping make our members’ day-to-day money management easy and efficient. You’ll also have the opportunity to learn about different areas of banking and apply your multi-tasking, customer service, and cash-handling skills. Teller Member Service Representatives process member transactions quickly and accurately while providing personalized service and bringing positive energy to LorMet.
LorMet Community Federal Credit Union is growing, and we are looking for an on-site Teller Member (Customer) Service Representatives at our Elyria branch location.
Overview Of Responsibilities
- Provide friendly, prompt, professional service and process member transactions accurately and quickly.
- Balance daily transactions and cash totals; maintain a cash drawer and vault.
- Perform a variety of member service functions such as opening accounts and handling account maintenance.
- Maintain up-to-date knowledge of credit union services and technology through self-motivation and in-house training.
- Help resolve member issues and answer questions regarding checking, savings, and related services.
- Build rapport with members and expand relationships by offering guidance on products and services that provide convenience, value, and mobile access for families in Lorain County.
- Must be 18 or older
- High school diploma or equivalent
- Experience in cash handling, teller work, and customer service preferred
- Building Relationships: Demonstrate a commitment to member satisfaction and represent the credit union in a professional, positive, and courteous manner.
- Attention to Detail and Organization: This position requires precision, thoroughness, and accuracy. Ability to multi-task, prioritize, and perform duties efficiently under time demands.
- Business Acumen: Demonstrated skills in effective use of technology, analytical thinking, and creative problem-solving.
- Communication: Excellent verbal and written communication skills.
- Initiative and Teamwork: Willingness to learn and maintain knowledge of products, services, technology, policies, and procedures. Relate positively to others and function as part of a team to provide excellent member service, promote helpfulness, professionalism, and respect.
Benefits
Medical, Dental, Vision, 401(k), Life Insurance, Paid Federal Holidays, and Paid Time Off (PTO).
Schedule and Location
- Full-time positions currently available.
- This position requires availability during business hours, Monday through Saturday.
- This position requires the ability to travel to any LorMet branch location in Lorain County on a temporary or permanent basis.
- This is an on-site, in-person position and is not eligible for remote work.
This position operates in an executive and clerical office setting with frequent member interaction. Standard office equipment is used, including computers, calculators, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
This position involves tasks such as typing, filing, and use of standard office equipment. Employees may occasionally need to bend, stoop, stand, and lift or move up to 10 pounds, with or without reasonable accommodation.
Additional Information
- All offers of employment are contingent upon successful completion of background screenings, which may include credit, criminal, and drug testing, as permitted by law.
- LorMet Community Federal Credit Union is an Equal Opportunity Employer.
- LorMet is a member-owned, not-for-profit financial cooperative with over $270 million in assets and more than 21,000 members. We are proud to serve all of Lorain County, Ohio.
Company Description
We are a community-based financial institution, proud to serve individuals and families throughout Lorain County, Ohio, since 1936.
If you are looking for a great place to work, consider joining LorMet as a Teller Member Service Representative. In this role, you will be part of a team providing friendly, professional service as our members’ most frequent point of contact.
If you enjoy working with the public and handling a variety of tasks, this position will allow you to use your listening and communication skills to provide solutions and information, helping make our members’ day-to-day money management easy and efficient.
You’ll also have the opportunity to learn about different areas of banking and apply your multi-tasking, customer service, and cash-handling skills. Teller Member Service Representatives process member transactions quickly and accurately while providing personalized service and bringing positive energy to LorMet.
We are a community-based financial institution, proud to serve individuals and families throughout Lorain County, Ohio, since 1936. If you are looking for a great place to work, consider joining LorMet as a Teller Member Service Representative. In this role, you will be part of a team providing friendly, professional service as our members’ most frequent point of contact. If you enjoy working with the public and handling a variety of tasks, this position will allow you to use your listening and communication skills to provide solutions and information, helping make our members’ day-to-day money management easy and efficient. You’ll also have the opportunity to learn about different areas of banking and apply your multi-tasking, customer service, and cash-handling skills. Teller Member Service Representatives process member transactions quickly and accurately while providing personalized service and bringing positive energy to LorMet.