TECHNICAL INSTRUCTIONAL DESIGNER

Job Title: Technical Instructional Designer

FLSA Status: Exempt

Department: Human Resources

Reports to: Manager, Learning & Development

Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive 75 workdays annually to work remote! The initial amount of days is prorated for the first year based on start date.

GENERAL DESCRIPTION / PURPOSE:

The Technical Instructional Designer is responsible for developing curriculum and training programs for Loram’s customer care teams and customers. This role focuses on enhancing the competencies and skills of team members by designing effective blended learning solutions that support Loram’s Operations programs. The position ensures superior workforce preparation through the development of performance metrics, particularly for technically skilled employees.

Functional & Technical Skills

• Collaborate with Production, Engineering, and Operations teams to identify training needs related to operational and maintenance work, as well as changes in policies, procedures, regulations, safety initiatives, and technologies.
• Design and develop training curriculum, modules, and teaching plans for machine operations and maintenance.
• Rapidly synthesize and create course content based on input from subject matter experts, written materials, previous training courses, interviews, and other resources.
• Develop and facilitate train-the-trainer courses to ensure effective knowledge transfer.
• Create instructional outlines and determine appropriate delivery methods, including individual training, group instruction, computer-based training (CBT), lectures, demonstrations, meetings, and workshops.
• Develop assessment tools to measure trainee progress, ensure skill retention, and evaluate the effectiveness of training programs.
• Conduct training needs assessments, design effective learning solutions, and create storyboards to help stakeholders visualize the final product.

Operational Excellence

• Build and maintain collaborative partnerships with Quality, Safety, Engineering, Production, and Operations teams to drive innovation in training delivery.
• Manage contract Instructional Designers and oversee multiple projects simultaneously.
• Participate in continuous improvement initiatives with Quality teams and adjust training curriculum accordingly.
• Train others in instructional design principles, content development, and learning program production while providing expert consultation on program measurement, visualization, and multi-modal delivery.
• Support e-authoring tools and multimedia content creation, including Adobe Creative Suite, Lectora, Articulate Storyline, Vyond, and video production (staging, shooting, and editing).

REQUIRED QUALIFICATIONS:

Education: BA/BS degree Communications, Education, Business Data analytics or a related field

Experience: 3 years experience in Training and Development or Instructional Design. Prior curriculum design. Delivery of adult classroom and e-learning solutions and proven experience designing multiple training events. Utilize instructional design methods SAM and ADDIE, Blooms Taxonomy and Allen’s CCAF expertise (or like models).

Knowledge, Skills and Abilities:

• Strong analytical skills.
• Advanced Excel skills and proficient in Microsoft Office Suite.
• Strong working knowledge of compensation best practices
• Proven ability to influence stakeholders and build relationships at all levels of the organization.
• Must possess high level of discretion, tact, diplomacy, and professionalism.
• Must possess the ability to work independently with minimal supervision.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Strong problem-solving and critical thinking skills while exercising sound judgment.
• Ability to learn new technologies quickly.

PREFERRED QUALIFICATIONS:

Experience: Instructional Designer, Designing Learning Certificate, Needs Assessment Certificate, Master Trainer, Adult Learning Certificate.

WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Office deskwork, requiring sitting, walking, using phone & computer.
• May lift up to 25 lbs. occasionally.
• 5% or less travel

Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.

Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.

Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.

Starting pay for the position is between $69,000.00 – $86,000.00

REV: November 2023

#LI-HYBRID
#LI-KK1