Manager of Information Technology

Manager of Information Technology

Position Summary

Ø The Manager of Information Technology is responsible for leading the organization’s IT strategy and operations to ensure alignment with business objectives. This role oversees the planning, implementation, and maintenance of all IT systems and infrastructure, while driving innovation and continuous improvement.

Ø The Manager works closely with organizational leadership to identify, develop, and implement cost-effective technology solutions that support business needs. This position also establishes and enforces IT policies, procedures, and best practices to ensure security, reliability, and scalability of systems.

Key Responsibilities

· Lead the IT Department's operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.

· Develop and lead the organization’s cybersecurity strategy, ensuring the protection of systems, networks, and data through proactive risk management, monitoring, and incident response

· Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.

· Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.

· Oversee provision of end-user services, including help desk and technical support services.

· Work with stakeholders to define business and systems requirements for new technology implementations.

· Direct research on potential technology solutions in support of procurement efforts.

· Keep current with the latest technologies.

· Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.

· Develop business case justifications and cost/benefit analyses for IT spending and initiatives.

· Approve and oversee projects.

· Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

· Develop requests for proposals.

· Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.

· Practice asset management for IT hardware, software, and equipment.

· Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

· Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.

· Other duties may be assigned.

Qualifications

Education & Experience

· Bachelor’s degree in Computer Science, Information Technology, or a related field required

· 5–8 years of progressive IT experience, including leadership or supervisory responsibilities

· Extensive application support experience

· Proven experience in IT infrastructure planning and development

Knowledge & Skills

· Strong technical knowledge of network and PC operating systems

· Strong technical knowledge of current network hardware, protocols, and standards

· Strong understanding of cybersecurity principles (risk management, threat detection, incident response, data protection)

· In-depth knowledge of applicable data privacy practices and laws

· Strong understanding of human resource management principles, practices, and procedures

· Strong understanding of project management principles

· Excellent understanding of the organization’s goals and objectives

· Strong leadership skills

· Excellent written and oral communication skills

· Excellent interpersonal skills

· Ability to conduct and direct research into IT issues and products

· Ability to present ideas in business-friendly and user-friendly language

· Ability to perform general mathematical calculations for business cases and budgets

· Highly self-motivated and directed

· Keen attention to detail

· Proven analytical, evaluative, and problem-solving abilities

· Ability to effectively prioritize and execute tasks in a high-pressure environment

· Exceptional customer service orientation

· Extensive experience working in a team-oriented, collaborative environment

Work and Safety Environment

· On-call availability

· Sitting for extended periods of time.

· Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.

· Occasional inspection of cables in floors and ceilings.

· Lifting and transporting moderately heavy objects, such as computers and peripherals.

REPORTS DIRECTLY TO: Chief Administrative Officer

This Position Description is intended to identify the essential functions of a position and should not be interpreted as all-inclusive. The employee may be required to perform or assume additional position-related responsibilities other than those stated in this description.

Lorain Medina Rural Electric Cooperative and North Central Electric Cooperative reserve the right to revise or change the position responsibilities as the need arises. This Position Description does not constitute a written or implied contract of employment.

Equal Opportunity Employer, including disabled and veterans.

Pay: $108,995.79 - $135,769.54 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $108,996 - $135,770