What are the responsibilities and job description for the Part Time Staff Assistant, International Initiatives position at Lorain County Community College (LCCC)?
The Part-time Staff Assistant exercises independent judgment in carrying out the responsibilities of the position. The Staff Assistant interacts with division Deans, faculty, professional, technical, and support staff as well as representatives and partners outside the college. The Staff Assistant interacts with prospective students, and all incoming international students. The position will serve all aspect of the International Initiatives office and the Arts and Humanities Division, supporting students and faculty in this fast-paced environment within a wide range of activities.
Typical duties include but are not limited to: Screening phone calls; Greeting and assisting students/visitors; Answering queries via email, telephone, and in person; Filing & copying; Assisting International Faculty, Arts and Humanities Faculty, staff, and Dean with daily activities and special projects; Scheduling appointments; Interacting frequently with other offices requiring knowledge of college organization, procedures, and systems (i.e. PeopleSoft and R25); Answering questions for walk-in international students seeking transfer admission to LCCC; Answering questions for school counselors, educational agencies and recruitment representatives seeking student
placement; Assist international students in communicating with enrollment services including, but not limited to: admission, registration, placement testing, records, advising, counseling and career service, financial aid and the Bursar; Answering questions related to maintaining student status including, but not limited to: change of status, transfers, visas, work-related opportunities, tax filing; Provide international students with assistance regarding housing, transportation, financial services, etc.; Other duties, including but not limited to: orientations, apartment inspections, clerical, word-processing, etc.; Performs routine support services and specific assignments with general or direct supervision.
Required Qualifications: High school graduate or equivalent learning experience, with 1-3 years' experience in an office support position, preferably from an academic division; must have excellent interpersonal communication, strong problem-solving skills, the ability to multi-task, strong organizational skills; must enjoy working with people in a team environment and be detail-oriented. Must be professional, able to maintain confidentiality, and interact with non-native English speakers. Proficiency in Microsoft Office. Exceptional interpersonal skills are essential for high level of interaction with faculty, students, staff, campus personnel, and the general public.
Preferred Qualifications: Associate degree, experience in an academic office environment, and experience with PeopleSoft and R25 scheduling.
The complete application file should include cover letter, resume, unofficial college transcripts (undergraduate and graduate), and 3 professional references which can be uploaded to the online application. Candidate selected will be subject to appropriate background checks before hire.
About LCCC:
Established in 1963, Lorain County Community College is the first community college in Ohio with a permanent campus. For six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor's and master's degree programs.
Since 1963, one in four Lorain County residents have taken classes at LCCC and more than 43,000 have earned a degree. LCCC was recently ranked in the top 10% of most affordable colleges in the nation and more than 90% of LCCC graduates live and work in Northeast Ohio. 45% of Lorain County's high school graduates earn college credits through LCCC's high school dual enrollment programs. LCCC also partners with more than 700 employers and offers 170 industry-recognized credentials to better prepare the workforce for the future.
LCCC is a dynamic, student-centered college intentionally designed to support individuals with balancing multiple roles on their path to college completion. 85% of LCCC students work while attending college, with majority working at least half-time. The average age of LCCC's students is 24, and many bring life experiences that include caring for dependents, serving in the military, or completing some prior college. Over 80% of LCCC students received financial assistance through grants and scholarships, and LCCC has been nationally recognized for holistic, fully integrated services and commitment to student success.