What are the responsibilities and job description for the Sales Agent position at Lopez Auto Insurance & Tax?
Company Description
Lopez Auto Insurance & Tax Services is an established provider of insurance and tax solutions with over 10 years of experience. We specialize in delivering reliable coverage options and excellent customer service to a diverse client base.
Role Description
We are seeking a motivated Insurance Sales Agent (English/Spanish) to join our team. This role combines customer service, sales, and administrative responsibilities, with a focus on helping clients find suitable insurance solutions while maintaining a positive customer experience.
Key Responsibilities
- Handle inbound and outbound calls with a focus on customer service and sales
- Respond to customer inquiries and provide accurate information about insurance products
- Assist customers via phone, email, and other communication channels
- Maintain accurate records and follow internal processes
- Meet performance goals and quality standards
- Support additional administrative tasks as needed
Qualifications
- Fluency in English and Spanish (written and verbal)
- Minimum 1 year of experience in insurance sales or a related field
- Strong communication and customer service skills
- Basic proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to multitask and adapt in a fast-paced environment
- Problem-solving skills and professionalism in handling customer concerns
- Texas Property & Casualty Insurance License (preferred but not required)
Compensation & Benefits
- Hourly pay: $15.00 – $17.00 (based on experience)
- Commission structure based on performance
- Paid time off
- Health-related benefits including dental and vision (eligibility after waiting period of first 60 days)
- Ongoing training and development opportunities
Salary : $15 - $17