Office Worker - Trading Card Lovers Encouraged to Apply

Loot Labs: Empowering Collectors with Gamified Experiences

At Loot Labs, we’re passionate about bridging the gap between collectible markets and avid collectors. Our mission is to infuse excitement into the world of collectibles through innovative gamification.

We’re not just another marketplace. We’re the gamification layer that transforms collecting into an immersive adventure. Imagine leveling up, unlocking achievements, and competing with fellow collectors—all while pursuing your favorite items.

We believe that collecting should be more than just transactions—it should be a journey. Our team of passionate gamers, tech wizards, and collectors themselves are committed to making that vision a reality.

Join us at Loot Labs and unlock a new dimension of collecting!

Role Description

The Fulfillment Associate is responsible for ensuring that customer orders are processed efficiently, accurately, and in a timely manner. This role involves a range of tasks from inventory management to packing and shipping orders.

Key Responsibilities

• Order Processing - Accurately pick items from inventory based on customer orders.
• Quality Control - Inspect products for defects or damages before packaging.
• Packaging - Securely package products to prevent damage during transit.
• Inventory Management - Restock inventory and assist in conducting inventory audits.
• Shipping - Label and ship packages, ensuring that the correct carrier service is used.
• Returns Processing - Handle returns, inspecting returned items, and restocking as appropriate.
• Documentation - Maintain accurate records of inventory and orders processed.
• Customer Service - Assist with customer inquiries related to shipping and order status.
• Team Collaboration - Work closely with team members to meet daily fulfillment targets.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Prior experience in warehouse operations, inventory management, or a related field is a plus.
• Technical Skills: Basic computer proficiency, including familiarity with inventory software and systems.
• Physical Requirements: Ability to lift up to 50 lbs and stand for extended periods throughout the day.
• Attention to Detail: Keen eye for detail to ensure accuracy in order processing and inventory management.
• Communication Skills: Strong verbal and written communication abilities to effectively interact with team members and provide customer service.

Preferred Skills:

• Gaming Interest: A passion for gaming or collectibles is highly beneficial, as it aligns with the company's culture and customer base.
• Problem-Solving Abilities: Capacity to troubleshoot issues during the order fulfillment process quickly.
• Time Management: Efficient in managing time to meet daily targets and handle multiple tasks simultaneously.
• Customer Service Orientation: Experience in customer service, especially in handling customer inquiries and concerns regarding orders.
• Teamwork Skills: Proven ability to work effectively as part of a team to achieve collective goals.
• Adaptability: Comfortable working in a dynamic, fast-paced environment and able to adapt to changing priorities.

Industry

• Computer Games

Employment Type

Full-time

E-Verify Notice: Loot Labs participates in E-Verify. We use E-Verify only after hiring to confirm employment eligibility. We provide the SSA and, if needed, DHS with new employees’ Form I-9 information to verify work authorization. Learn more at www.e-verify.gov.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Warrendale, PA 15086 (Required)

Ability to Relocate:

• Warrendale, PA 15086: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $16