LoopTalk Program Development Coordinator (Volunteer)

The LoopRoots Foundation is a nonprofit, tax-exempt organization dedicated to supporting justice-impacted families through transportation, therapy, and technology-driven programs. Our mission is to remove the physical, financial, and emotional barriers that prevent families from maintaining meaningful connections with incarcerated loved ones, accessing mental health care, or navigating reentry.Founded in 2025, the LoopRoots Foundation operates nationally, with an initial focus on underserved communities in Maryland, Arizona, Pennsylvania, New Mexico, California, and Virginia.

Our key initiatives include

• LoopConnect A ride credit sponsorship platform that provides free or subsidized rides to prison visitation facilities, allowing families to stay in contact during incarceration.
• LoopTalk A HIPAA-compliant virtual therapy program offering trauma-informed mental health care to justice-impacted individuals and caregivers, including children.
• LoopTroop Rideshare Partnership We collaborate with the LoopTroop Rideshare platform to ensure families have access to safe, reliable, and culturally competent transportation services.
  
  

The LoopRoots Foundation is committed to using community-based, technology-enabled tools to restore dignity, promote healing, and reduce generational harm. All of our programs are offered without discrimination to build a truly supportive ecosystem for families across the U.S.

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LoopTalk Program Development Coordinator (Volunteer)

Remote | 20–25 Hours Weekly

About LoopRoots Foundation

LoopRoots Foundation is a nonprofit organization dedicated to reducing barriers for justice-impacted individuals, survivors of domestic violence and human trafficking, underserved families, and individuals experiencing crisis or instability. Through transportation assistance, housing support, workforce development, food access, wellness services, and community resource navigation, we help individuals and families achieve long-term stability and self-sufficiency.

Position Overview

LoopRoots Foundation is seeking a passionate and innovative volunteer to help design and launch LoopTalk, a new peer support and emotional support initiative.

LoopTalk is being developed as a non-clinical support program that provides individuals with a safe, supportive space to connect with trained volunteers, peer supporters, and community members when they simply need someone to talk to.

This is not a crisis line or therapy service. Instead, LoopTalk is intended to reduce isolation, provide emotional support, encourage community connection, and help individuals access additional resources when needed.

The selected volunteer will play a key role in helping build the program from the ground up and will work directly with the Executive Director and leadership team to develop the program's structure, partnerships, policies, volunteer framework, and launch strategy.

Primary Responsibilities

• Research existing warm-line, peer support, and emotional support programs
• Develop recommendations for the LoopTalk service model
• Create program policies, procedures, and operating guidelines
• Design volunteer recruitment, screening, onboarding, and retention processes
• Develop volunteer training materials and support resources
• Assist with call routing, intake, documentation, and escalation workflows
• Research technology platforms and phone system integrations
• Identify potential mental health, peer support, and community partners
• Build referral pathways for clients requiring additional support
• Develop quality assurance and program evaluation measures
• Assist with pilot launch planning and implementation
• Support future expansion planning and sustainability efforts
  
  

Desired Qualifications

• Experience in peer support, mental health, behavioral health, recovery support, social work, psychology, counseling, nonprofit management, public health, or related fields
• Experience developing programs, volunteer initiatives, or community-based services preferred
• Strong organizational and project management skills
• Excellent written and verbal communication abilities
• Ability to work independently in a remote environment
• Passion for supporting vulnerable and underserved populations
  
  

Preferred Experience

• Warm-line or emotional support programs
• Peer support services
• Reentry and justice-impacted populations
• Domestic violence services
• Human trafficking survivor services
• Volunteer management
• Community outreach
• Mental health advocacy
• Program design and implementation
  
  

What We Hope to Build

The long-term vision for LoopTalk includes

• Emotional support calls
• Peer support conversations
• Scheduled support appointments
• Community connection services
• Resource navigation
• Reentry peer support
• Survivor support pathways
• Family support services
• Volunteer-led support networks
• Integration into the LoopRoots client portal and 888 support line
  
  

Time Commitment

20–25 hours per week

Location

Remote

Benefits

• Opportunity to design and launch a new national nonprofit initiative
• Direct collaboration with organizational leadership
• Meaningful impact on individuals experiencing isolation, hardship, and life transitions
• Flexible remote schedule
• Leadership and program development experience
• Professional references and recommendation opportunities based on performance
  
  

To Apply

Please submit your resume and a brief statement describing your experience with peer support, mental health services, volunteer management, community outreach, program development, or related work, and tell us why you are interested in helping build the LoopTalk program from the ground up. Info@looproots.org