About Loop1

At Loop1, we help organizations turn IT complexity into clarity. We partner with clients to improve observability, strengthen IT operations, and create measurable business value through consulting, professional services, AIOps, data fusion, and the Loop1 Monitoring Maturity Model (L1M3). Our teams are purposeful, collaborative, and focused on doing the right thing for our clients, our employees, and the business.

About the Role

Loop1 is hiring an Outside Senior Account Executiveto drive enterprise revenue growth by helping organizations simplify complex IT environments through observability and Agentic AIOps solutions. In this role, you will build executive-level relationships, uncover business and technical challenges, develop solution strategies, and guide clients through the evaluation and purchasing process. You will partner closely with technical sales, consulting, and delivery teams to create measurable client outcomes while expanding Loop1's market presence.

What You'll Own

• Own a book of business and carry a high-value enterprise quota.
• Manage the full sales cycle from prospecting and qualification through proposal development, negotiation, and close.
• Build trusted relationships with executive stakeholders, line-of-business leaders, and technical decision makers.
• Conduct consultative discovery to understand operational challenges, observability maturity, IT objectives, and business outcomes.
• Position Loop1's observability, Agentic AIOps, professional services, and managed services solutions to address client needs.
• Partner with technical sales, consulting, and delivery teams to develop tailored solution strategies and proposals.
• Identify expansion opportunities within existing accounts through cross-sell and upsell strategies.
• Maintain accurate opportunity, forecast, and pipeline data within HubSpot CRM.

What Success Looks Like

During your first 6–12 months, success will look like:

• You quickly establish credibility within the observability and IT operations market and effectively generate opportunities through your experience, professional network, and territory development efforts.
• Building a healthy, predictable enterprise pipeline that supports long-term growth goals.
• Developing trusted relationships with executive and technical stakeholders across strategic accounts.
• Successfully introducing new observability and Agentic AIOps offerings into target accounts.
• Delivering accurate forecasts and maintaining strong CRM discipline.

What You'll Bring

Must-Have

• 2 years of B2B technology sales experience within observability, IT operations, enterprise software, IT services, or related markets.
• Demonstrated expertise selling SolarWinds or ManageEngine monitoring solutions and understanding associated buying motions, stakeholder landscapes, and sales cycles.
• Proven ability to learn new technologies quickly and competently position them within customer discovery conversations.
• History of exceeding quota and earning top-performer recognition such as President's Club, annual sales awards, or equivalent achievement.
• Ability to work cross-functionally with technical sales, consulting, and delivery organizations.

Nice-to-Have

• Experience with BigPanda and similar market-leading AIOps solutions.
• Familiarity with other market-leading IT monitoring and observability platforms.
• Background selling managed services, professional services, or recurring services engagements.
• Familiarity with consultative professional services organizations and services-led technology sales environments.

Tools, Technologies, and Platforms

You may work with:

• HubSpot CRM
• SolarWinds
• BigPanda
• IT Observability Platforms
• IT Operations Management (ITOM) Solutions
• Microsoft 365 and collaboration tools

How We Work

At Loop1, we value practical expertise, clear communication, and strong follow-through. We work across regions and time zones, making collaboration, ownership, and transparency essential. We believe great work happens when people understand the "why," not just the task.Our core values guide our decisions and actions:

• We are purposeful.
• We are greater than me.
• We do the right thing.