What are the responsibilities and job description for the Staff Product Manager position at Loop AI - Delivery Intelligence Platform?
About the Role: We are seeking an entrepreneurial Product Manager to drive adoption, revenue growth, and product strategy for Loop. This is a high-impact individual contributor role where you will shape the product roadmap, work directly with customers, and collaborate closely with engineering to deliver exceptional value.
Why Loop? We are a young well-funded start-up working towards a new category creation in the US restaurant tech industry. We have a strong product market fit for some of the product lines,growing to 1000s of restaurants in under 3 years. . This is just a start as we continue to build more product lines and see massive value creation opportunities in an industry hungry for innovation. With a flat hierarchy and a lean, high-impact team, this is your opportunity to help shape and steer the rocketship in the right direction. You’ll work closely with the founders and a group of ambitious peers who set a high bar for themselves and for each new hire. We take pride in empowering every team member to make decisions and take ownership—without the weight of bureaucracy. We also care deeply about individual sustainable growth — balancing ambition with focus, and encouraging experimentation without fear of failure. At Loop, you’ll have the chance to make an outsized impact while continuing to grow as a product leader.
What you’ll do?
Why Loop? We are a young well-funded start-up working towards a new category creation in the US restaurant tech industry. We have a strong product market fit for some of the product lines,growing to 1000s of restaurants in under 3 years. . This is just a start as we continue to build more product lines and see massive value creation opportunities in an industry hungry for innovation. With a flat hierarchy and a lean, high-impact team, this is your opportunity to help shape and steer the rocketship in the right direction. You’ll work closely with the founders and a group of ambitious peers who set a high bar for themselves and for each new hire. We take pride in empowering every team member to make decisions and take ownership—without the weight of bureaucracy. We also care deeply about individual sustainable growth — balancing ambition with focus, and encouraging experimentation without fear of failure. At Loop, you’ll have the chance to make an outsized impact while continuing to grow as a product leader.
What you’ll do?
- Own product success metrics, including adoption, retention, and revenue growth
- Engage with customers (primarily non-technical users in the US) to identify pain points and opportunities
- Define and execute the product roadmap, balancing innovation with business impact
- Partner with engineering to ship high-quality features efficiently
- Develop data-driven insights to differentiate our product in competitive markets
- Prioritize ruthlessly, focusing on features that drive real customer value and willingness to pay
- 7 years of product management experience, preferably in marketplace platforms
- Proven track record of building and scaling products from 0 to 1
- Strong customer empathy and ability to translate feedback into product strategy
- Technical fluency to collaborate effectively with engineering teams
- Entrepreneurial mindset - you thrive in ambiguity and drive results with limited resources
- Excellent communication skills, with experience engaging both technical and non-technical stakeholders