What are the responsibilities and job description for the Rental Shop Ambassador position at Loon Mountain?
Company Overview
We are Loon Mountain, a renowned ski and snowboard resort that values exceptional customer service. Our team is dedicated to providing a safe and clean environment for all guests.
Job Description
We are seeking a skilled Rental Shop ambassador to join our team. The successful candidate will be responsible for guiding guests in proper fitting of ski and snowboard boots, as well as mastering services, promotions, and hours of operation. This role requires active contribution to a safe and clean environment, provision of quality customer service, and accountability in all interactions.
Responsibilities
- Develop a comprehensive understanding of proper fit of ski and snowboard boots
- Greet guests and quickly identify their specific needs, steering them in the appropriate direction
- Provide directions and anticipate guest questions, assist with sign-in process
- Maintain a positive and friendly attitude and demeanor in all interactions
- Attend and participate in daily safety and service meetings
- Provide trail maps, brochures, and contact information
Qualifications
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail experience is a plus.
About Us
Loon Mountain is a premier ski and snowboard resort committed to delivering exceptional guest experiences. We take pride in our team's dedication to safety, cleanliness, and customer satisfaction.
We are Loon Mountain, a renowned ski and snowboard resort that values exceptional customer service. Our team is dedicated to providing a safe and clean environment for all guests.
Job Description
We are seeking a skilled Rental Shop ambassador to join our team. The successful candidate will be responsible for guiding guests in proper fitting of ski and snowboard boots, as well as mastering services, promotions, and hours of operation. This role requires active contribution to a safe and clean environment, provision of quality customer service, and accountability in all interactions.
Responsibilities
- Develop a comprehensive understanding of proper fit of ski and snowboard boots
- Greet guests and quickly identify their specific needs, steering them in the appropriate direction
- Provide directions and anticipate guest questions, assist with sign-in process
- Maintain a positive and friendly attitude and demeanor in all interactions
- Attend and participate in daily safety and service meetings
- Provide trail maps, brochures, and contact information
Qualifications
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail experience is a plus.
About Us
Loon Mountain is a premier ski and snowboard resort committed to delivering exceptional guest experiences. We take pride in our team's dedication to safety, cleanliness, and customer satisfaction.
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