Branch Manager - Crossville, TN

About Lookout Pest Control

At Lookout Pest Control, we're on a mission to protect homes and businesses across the Southeast with expert service, integrity, and a team-first culture. As we continue to grow, we're looking for a driven, experienced Branch Manager to lead our Crossville, TN operations and take one of our most important markets to the next level.

What You'll Do

Operations & P&L Ownership

• Own full branch P&L, including revenue, expense management, and profitability targets


• Monitor key performance metrics and implement corrective action plans to ensure branch health


• Manage fleet, inventory, and operational resources to maximize efficiency and minimize cost


• Ensure compliance with all federal, state, and local regulations, including safety and environmental standards

Team Leadership & Talent Development

• Recruit, hire, onboard, and develop a team of service technicians, sales representatives, and office staff


• Foster a culture of accountability, performance, and continuous improvement


• Conduct regular coaching sessions, performance reviews, and field ride-alongs


• Reduce turnover through strong team engagement and proactive workforce planning

Sales Growth

• Drive branch revenue growth through new customer acquisition, route expansion, and retention strategies


• Partner with sales staff to set targets, track pipeline activity, and close commercial and residential accounts


• Identify local market opportunities and develop strategies to grow market share across the greater Atlanta area


• Build and maintain relationships with key commercial accounts and community partners

Customer Experience

• Champion service quality and ensure customer satisfaction scores meet or exceed Lookout's benchmarks


• Resolve escalated customer concerns quickly and professionally


• Uphold Lookout's brand standards in every customer interaction

What We're Looking For

• 3–5 years of branch, district, or operations management experience, preferably in pest control, home services, facilities management, or a related field


• Demonstrated success managing P&L and hitting revenue targets


• Strong track record of hiring, developing, and retaining frontline teams


• Excellent communication, coaching, and problem-solving skills


• Proficiency with CRM and operations management software


• Valid driver's license with a clean driving record


• Ability to obtain required state pest control licensing (or currently licensed in TN)

What We Offer

• Base salary: $70,000–$80,000, depending on experience


• Performance bonus: up to 50% of base salary, based on individual and branch performance goals


• Total earning potential: up to $105,000 to $120,00 per year


• Company vehicle


• Comprehensive benefits package including medical, dental, vision, and 401(k)


• Career advancement opportunities within a growing regional organization


• Paid training and ongoing professional development

Ready to Lead?

If you're a hands-on leader who knows how to grow a team and a P&L, we want to hear from you. Apply today and take ownership of one of Lookout's key markets in the Crossville, TN area.

EOE/AA – We are proud to be an Equal Opportunity Employer.