What are the responsibilities and job description for the Medical Assistant position at Look Lab Med Spa?
Description
Key Responsibilities
Required Qualifications
Benefits
Look Lab Med Spa is a fast-growing luxury aesthetic brand with locations across the U.S., specializing in injectable aesthetics, advanced regenerative treatments, and curated facial services. We are known for natural, elevated results and a patient experience rooted in our core belief: Look Good, Feel Good, Do Good.
We are seeking a highly organized, proactive, and polished Medical Assistant whose primary focus is clinic flow efficiency—keeping providers on schedule, preparing rooms, supporting injectors, and ensuring every patient has a seamless experience from start to finish.
This is NOT a traditional back-office MA role. This role is a hybrid of clinical support, high-level logistics, patient flow management, and hands-on assistance with our injectors.
Key Responsibilities
These reflect the real Look Lab workflow and the tasks that will make your injectors more efficient:
- Clinic Flow & Injector Support (Primary Function)
- Move patients through the full appointment flow smoothly and on time
- Prepare treatment rooms before each patient and turn them over quickly afterward
- Assist injectors with treatment flow, supply setup, photo capture, and patient positioning
- Anticipate provider needs to keep appointments running efficiently
- Support treatment planning by preparing face sheets, forms, and before/after photos
- Gather supplies and ensure injectors never have to stop their treatment flow
- Manage charting support tasks such as prepping templates and ensuring accuracy
- Maintain organization of back-of-house areas and clinical workstations
- Ensure injectors stay on schedule by managing room timing, patient handoff, and transitions
- Patient-Facing Duties
- Greet and escort patients to and from treatment rooms
- Prep patients: cleanse face, review pre-care steps, set expectations
- Assist with post-care education and ensure a smooth checkout pathway
- Provide warm, luxury-level patient experiences
- Support the Patient Concierge during busy times
Clinical Responsibilities
These are important but not the main focus of the role:
These are important but not the main focus of the role:
- Perform venipuncture with confidence
- Draw blood for PRP/PRF and prepare tubes and centrifuge
- Maintain sterile technique during all clinical tasks
- Support injectable, microneedling, and regenerative medicine workflows
- Maintain tight compliance with protocols and safety procedures
- Phlebotomy is required, but the real core is operational excellence and keeping the injector focused solely on patient care.
Required Qualifications
- Certified Medical Assistant (CMA, RMA, CCMA, or equivalent medical assisting education)
- Documented phlebotomy training (Phlebotomy certification preferred but not required)
- Strong venipuncture skills
- Experience in aesthetics, dermatology, plastic surgery, or cosmetic medicine preferred
- Exceptional organizational and multitasking skills
- Professional, warm, and luxury-service communication style
- Ability to follow detailed workflows without constant direction
- High level of integrity, reliability, and discretion
Benefits
- Employee discount on products & services
- Health, Dental and Vision Insurance
- 401(K)
- Paid time off
- Additional benefits available
Salary : $20 - $28