What are the responsibilities and job description for the Member Communications & Club Services Manager position at Longwood Cricket Club?
We are seeking an organized, service-oriented professional to serve as our Member Communications & Club Services Manager. This is a highly visible position that combines member service, communications, event coordination, and administrative leadership in a fast-paced private club environment.
The successful candidate will be the welcoming face of the Club while serving as the communication hub between members, staff, and club leadership.
What You'll Do
- Welcome and assist members and guests while delivering exceptional service.
- Coordinate member communications including newsletters, email, text messaging, website content, calendars, and social media.
- Manage administrative aspects of the membership admissions process and new member onboarding.
- Support club events, tournaments, meetings, and member programs through communication and logistical coordination.
- Prepare meeting materials and provide administrative support for the General Manager, Board, and committees.
- Maintain accurate member records, calendars, and club information.
We're Looking For Someone Who
- Enjoys building relationships and providing outstanding customer service.
- Is highly organized with exceptional attention to detail.
- Communicates professionally, both verbally and in writing.
- Thrives in a fast-paced environment while managing multiple priorities.
- Is proficient with Microsoft Office and comfortable learning new technology and software.
- Has experience in hospitality, private clubs, communications, membership services, or a related field.
Private club experience is preferred but not required.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
Work Location: In person
Salary : $50,000 - $60,000