What are the responsibilities and job description for the Shift Lead position at Longview Cookie Co LLC?
A Shift Lead is someone who is in charge of managing one of your working shifts. Shift leads are responsible for completing the duties outlined in the “Baker” job description in addition to duties revolving around direct reports to the general manager. A direct report provides and demonstrates task instructions, manages attendance, and measures key performance indicators. You should keep records and produce reports that will help to review the team’s performance.
Exceptional communication skills and a passion for excellence are necessary for success in this role. Previous leadership experience is a plus.
Shift Lead Responsibilities
- Ensure employees reporting to you meet performance expectations
- Effectively instructing other employees on the shift
- Establish a safe, secure, and healthy work environment
- Meet deadlines
- Approve work hours
- Maintain excellent customer service at all levels
Shift Lead Requirements
- Previous leadership experience preferred
- Notable communication skills
- An eye for detail and accuracy
- Reliable, with high integrity and a strong work ethic
- A team player
- Professional appearance and attitude
- Computer literacy
- Proactive organizational skills
- Ability to keep a positive attitude in a fast-paced environment