Human Resources Generalist

Job Description

LONGi is seeking an onsite HR Generalist based in Greenwood, South Carolina to provide dedicated HR and administrative support for LONGI’s international dispatched employee populations from China and Malaysia, as well as broader HR operational support for the North America Business Center.

This position will serve as the primary onsite HR contact for dispatched employees based in Greenwood, SC, providing day-to-day support throughout the employee assignment lifecycle, including arrival and onboarding, orientation, attendance and leave administration, employee documentation, payroll and benefits coordination, employee relations, workforce coordination, and offboarding/repatriation support.

The HR Generalist will also work closely with the North America HR team, relevant HR teams in China and Malaysia, and onsite business stakeholders to ensure consistent HR administration, effective employee communication, and appropriate support for a diverse and multicultural workforce. The position will also be providing administrative and logistical support for the Greenwood-based employee population and site operations, as needed.

The ideal candidate is hands-on, service-oriented, detail-oriented, comfortable working in a manufacturing environment, and able to work independently while effectively support a diverse and multicultural workforce. Fluency in English is required. Fluency or strong working proficiency in Chinese (Mandarin) and Malay (Bahasa Melayu) is strongly preferred, given the employee populations supported by this position.

Essential Duties and Responsibilities

• Serve as the primary onsite HR contact for employees based in Greenwood, SC and provide day-to-day HR and employee support.
• Coordinate the dispatched employee lifecycle, including pre-arrival preparation, onboarding and orientation, employee documentation, relocation and logistical coordination, assignment changes, and offboarding/repatriation support.
• Coordinate closely with the North America HR team and relevant HR teams in China and Malaysia to maintain accurate employee and assignment information and ensure consistent HR processes.
• Manage onsite HR operations, including attendance, timekeeping, leave administration, employee records, workforce coordination and related follow-up.
• Respond to employee questions regarding company policies, payroll, benefits, attendance, HR processes and other employment-related matters.
• Support payroll and benefits administration, including employee data changes, payroll inputs, benefit enrollment, and employee inquiries.
• Partner with onsite management and the North America HR team to address employee relations matters, workplace concerns and workforce needs, escalating complex or sensitive matters as appropriate. .
• Maintain accurate employee information and HR records in HRIS and other internal systems.
• Support cross-cultural integration and employee engagement by helping dispatched employees understand U.S. workplace practices, company policies, communication expectations, and available resources.
• Provide general administrative and logistical support for the Greenwood employee population and HR operations, including coordination of meetings, employee communications, documentation, supplies, transportation or accormodation arrangements, and other onsite administrative needs, as appropriate.
• Assist with employee welfare matters and coordinate appropriate support or escalation in the event of employee emergencies, workplace incidents, or other situations requiring HR involvement.
• Assist with additional HR, administrative, and business-support projects on operational needs.

Qualifications

• Bachelor’s degree in human resources, Business Administration, or a related field preferred.
• 2–5 years of HR Generalist, HR Operations, or similar HR experience preferred.
• Experience supporting international assignees, expatriate/dispatched employees, or a multicultural workforce is strongly preferred.
• Experience in a manufacturing or industrial environment preferred; experience working in a multinational organization is strongly preferred.
• Familiarity with payroll, benefits, HRIS, onboarding/offboarding, and general HR operations.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently and handle confidential employee information appropriately.
• Fluency in English is required. Fluency or strong working proficiency in Chinese (Mandarin) and Malay (Bahasa Melayu) is strongly preferred
• Must be able to work onsite in Greenwood, South Carolina.