What are the responsibilities and job description for the Customer Service Representative position at Longhorn Fabrication?
The Customer Service Representative serves as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience. This role requires excellent communication skills and a customer-focused approach to foster trust and satisfaction.
Responsibilities
- Respond promptly to customer inquiries via phone, email, or chat
- Resolve product or service issues by clarifying the customer’s concern
- Maintain accurate records of customer interactions and transactions
- Provide product and service information to customers
- Collaborate with internal teams to resolve complex issues
- Follow up on customer interactions to ensure satisfaction
- Identify opportunities to improve the customer experience
- Handle returns and exchanges according to company policies.
How to Apply
If you Interested this position , Please send your email with resume to info@thecareer-builder. com
Thank you.
Salary : $22 - $24