What are the responsibilities and job description for the Licensed Reverse Mortgage Loan Officer - Inside position at Longbridge Financial?
Company Description
At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity.
As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined.
And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way.
But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.
Why Longbridge?
At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team:
- Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do.
- A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”
- Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.
If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together!
Job Description
We are looking for top licensed retail loan officers to join LBF. Licensed Reverse Mortgage Loan Officers at LBF are assured company-provided qualified leads with no self-sourcing for business or cold calling required.
- Communicates professionally and clearly to clients when explaining reverse mortgages.
- Using leads developed by the Company, calls on prospective clients and introduces them to LBF, the reverse mortgage, and qualifies for counseling session and application.
- As appropriate and allowed, collects pertinent information from client and originates Reverse Mortgage. Performs and sends all paperwork necessary and provides excellent customer service and follow up. Partners with internal operations to consistently produce clean files.
- Explains to clients over the phone on how to complete applications, ensuring all paperwork and signatures needed to process the reverse mortgage are collected timely and accurately.
- Maintains timely and accurate records of all customer activity within our CRM Velocify.
- Uses a computer proficiently.
- Maintains licensing requirements.
Qualifications
- Ambition, motivation and drive
- Excellent written & verbal skills
- Excellent customer service & listening skills
- Time management & recordkeeping skills
- Ability to learn and retain information
- Ability to maintain NMLS license
- Must have a positive attitude and patience
Additional Information
- Working in a growing and dynamic industry
- Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts
- 401(k) with company match
- Paid time off
- Target base salary range is 36K annually, which is based on various factors including skills and work
- Non-exempt
- In addition to base salary, this role is eligible for a competitive additional compensation program via commissions that is based on individual performance.
- LBF is an EEO/AA/Vet/Disabled Employer
- Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial.
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