What are the responsibilities and job description for the Muscle Shoals - Insurance Customer Service Agent - Full-time position at Long-Lewis Auto Group?
Description
Join our team as a Full-Time Customer Service Agent and become the friendly, knowledgeable first point of contact for our valued insurance customers. In this role, you'll provide exceptional service by assisting customers in person, over the phone, and online with questions about insurance products, policy coverage, claims, and billing.
If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to hear from you!
What We Offer
Competitive pay
Health, dental, and vision insurance
Paid Time Off (PTO)
Retirement plan
Supportive, team-oriented work environment
Opportunities for career growth and professional development
Full-time, stable employment
Qualifications
- High school diploma or GED required
- At least one year of customer service experience
- Active Property & Casualty Insurance License required at the time of application. Candidates must already be licensed to be considered for this position.
- Long-Lewis does not provide licensing assistance, training, or sponsorship for obtaining a Property & Casualty Insurance License.
- Proficiency with Microsoft Office and general computer applications
- Strong computer literacy and the ability to learn new software quickly
- Excellent verbal and written communication skills
- Friendly, professional, and customer-focused attitude
- Strong organizational skills with the ability to multitask in a fast-paced environment
Experience
Required- 1 year(s): Customer Service
Education
Required- High School or better
Licenses & Certifications
Required- Property/Casualty Ins Lic
- DRIVER'S LICENSE
Behaviors
Preferred- Thought Provoking: Capable of making others think deeply on a subject
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Self-Starter: Inspired to perform without outside help
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Pay: $17.00 per hour
Salary : $17