FWS- Box Office Representative

• Ticketing and assisting patrons via phone and in-person
• Troubleshooting errors for patrons
• Proficiency in Google Workspace
• Navigate ticketing software: Archtics
• Transferring phone calls between departments

Desired skills and traits:

• Able to work well under pressure, in a fast-paced environment
• Previous ticketing experience is a plus but not required
• Experience with computer systems
• Customer service experience
• Excellent communication skills

LIU is an equal opportunity employer. LIU is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.