What are the responsibilities and job description for the Customer Engagement Representative position at Long Island Telecommunications?
Long Island Telecommunications is expanding our partnership with Verizon, and we’re looking for motivated individuals to join our team as Customer Engagement Representatives. If you enjoy face-to-face interaction, helping customers find the right telecom solutions, and working in a professional environment, this opportunity is for you.
As a Customer Engagement Representative, you will connect residents and businesses in Long Island with Verizon’s latest fiber and wireless services. You’ll use your communication and problem-solving skills to ensure each customer receives the right plan for their needs while driving measurable sales growth for our company.
Responsibilities of a Customer Engagement Representative:
- Engage directly with customers to explain Verizon’s fiber and wireless solutions.
- Assist clients with the full enrollment process, ensuring a smooth experience.
- Provide personalized recommendations to meet customer needs.
- Drive sales by meeting and exceeding weekly and monthly enrollment goals.
- Represent both Verizon and Long Island Telecommunications with professionalism and integrity.
- Answer customer questions with clarity and confidence, delivering high-quality service.
What We Offer Our Customer Engagement Representatives:
- Hands-on training for every Customer Engagement Representative.
- Networking and travel opportunities for business development alongside team-collaborative endeavors.
- A supportive team environment focused on growth and success.
- Exposure to Verizon’s trusted brand and cutting-edge technology.
Qualifications for the Customer Engagement Representative Opening:
- Previous customer service, telecom, or sales experience is a plus but not required.
- Strong communication and interpersonal skills.
- Goal-oriented mindset with the ability to consistently deliver results.
- Must be reliable, coachable, and eager to learn.
- Based in or willing to commute to Long Island, NY.
Take the next step in your career and join Long Island Telecommunications as a Customer Engagement Representative. This role is ideal for individuals seeking long-term growth, professional development, and the chance to make an impact in the sales and telecommunications industry.
Job Type: Full-time
Pay: $1,000.00 - $1,500.00 per week
Work Location: In person
Salary : $1,000 - $1,500