What are the responsibilities and job description for the Client Service Representative and Veterinary Assistant position at Long Island Animal Hospital?
Client Service Representative / Veterinary Assistant
Long Island Animal Hospital - Westbury, New York
Pay range up to $23/hr depending on experience
If you’re the kind of person who can go from comforting a nervous pet parent to assisting with a nail trim — all before your morning coffee — we think you’ll fit right in here at Long Island Animal Hospital.
We’re looking for a friendly, motivated multitasker to join our close-knit crew in a blended CSR/Veterinary Assistant role. It’s the best of both worlds — one day you’ll be the smiling face at the front desk, helping clients feel at ease; the next, you’ll be right in the exam room, learning the ropes and lending a hand to our doctors and technicians.
A little about us
Long Island Animal Hospital has been part of the community for decades, and we’re proud of the reputation we’ve built — both for our high-quality medicine and for the kindness that fills our halls. Many of our team members have been here so long, they’re practically part of the furniture (the really nice, comfy furniture). We genuinely enjoy working together, celebrating wins, sharing laughter, and supporting one another through the occasional “why is there fur in my coffee again?” kind of day.
Our doctors are experienced, compassionate, and dedicated to practicing excellent medicine without ego. They take the time to teach, mentor, and make sure every team member feels confident and valued. You’ll never be left to figure things out alone — we’re all about collaboration, communication, and having each other’s backs.
What your days might look like
- Greeting clients with warmth and empathy (bonus points for remembering both their pet’s name and favorite treat).
- Scheduling appointments, managing records, and keeping the front desk running like a well-oiled machine.
- Assisting in exam rooms and treatment areas — from prepping patients to lending a hand during procedures.
- Helping keep our hospital organized, stocked, and sparkling (we do our best).
- Learning something new every day — because growth and curiosity are part of the job description.
What we’re looking for
- A positive, team-oriented attitude — we take our work seriously, but we love to laugh along the way.
- Strong communication skills and genuine compassion for both people and pets.
- Previous veterinary experience is wonderful, but not required — we’re happy to train the right person who’s eager to learn.
- The ability to multitask in a sometimes fast-paced, always rewarding environment.
Why you’ll love working here
- A team that feels more like family — supportive, kind, and genuinely invested in your success.
- A workplace culture built on respect, humor, and shared love for animals.
- Opportunities to learn and grow into new roles as your skills and interests develop.
- No overnight shifts, no corporate stiffness, and no shortage of laughter.
If you’ve been searching for a veterinary home where you can bring your full self to work, build lasting relationships, and make a real difference every day — Long Island Animal Hospital just might be your place.
United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.