What are the responsibilities and job description for the Supv, Surg Scheduling position at Long Beach Memorial Medical Center?
Supv, Surg Scheduling
- (LON014821)
Description
Title: Supervisor, Surgery Scheduling
Position Summary:
Oversees the daily operations of the surgery scheduling department and the Operating Room front desk personnel, ensuring accurate, timely coordination of surgical cases and optimal use of operating room resources. Leads and supports scheduling staff, manages workload distributions, and ensures compliance with clinical, operational, and regulatory requirements. Collaborates with surgeons, clinical teams, and administrative leadership to resolve scheduling conflicts, improve workflows, and enhance patient experience. Responsible for performance monitoring, training, and maintaining high standards of communication, efficiency, and accuracy.
Principal Duties and Responsibilities:
Title: Supervisor, Surgery Scheduling
Location: Long Beach, CA
Department: Surgery Scheduling
Status: Full time
Shift: Days (8hr shift)
MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.
Position Summary:
Oversees the daily operations of the surgery scheduling department and the Operating Room front desk personnel, ensuring accurate, timely coordination of surgical cases and optimal use of operating room resources. Leads and supports scheduling staff, manages workload distributions, and ensures compliance with clinical, operational, and regulatory requirements. Collaborates with surgeons, clinical teams, and administrative leadership to resolve scheduling conflicts, improve workflows, and enhance patient experience. Responsible for performance monitoring, training, and maintaining high standards of communication, efficiency, and accuracy.
Principal Duties and Responsibilities:
- Manages and coordinates surgery scheduling activities to ensure accurate case entry, timely bookings, and efficient use of operating room resources.
- Provides supervision, coaching, performance feedback, and ongoing training to scheduling staff to maintain high levels of accuracy, professionalism, and productivity.
- Collaborates with surgeons, clinical teams, anesthesia, and perioperative leadership to troubleshoot conflicts, verify case readiness, and ensure smooth workflow.
- Maintains adherence to hospital policies, accreditation requirements, and clinical protocols, while monitoring data accuracy and identifying process improvement opportunities.
- Tracks scheduling metrics, staffing needs, and operational trends; prepares reports and implements improvements to enhance efficiency, patient experience and OR utilization.
- Performs other duties as assigned
Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.
Qualifications
Minimum Requirements:
Bachelor's Degree or equivalent combination of education/experience preferred.
Minimum 3 years' surgery scheduling or operating room experience preferred
Minimum 3 years' day-to-day leadership experience preferred.