Office Assistant

Office Administrative AssistantPosition Summary

The Office Administrative Assistant provides administrative and clerical support to ensure the efficient operation of a truss manufacturing facility. This position serves as a key point of communication between office staff, production personnel, customers, vendors, and delivery drivers. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities in a fast-paced manufacturing environment.

Essential Duties and Responsibilities

• Answer and direct incoming phone calls and greet visitors, customers, and vendors.
• Process customer orders, work orders, purchase orders, invoices, and other production-related documentation in software.
• Maintain accurate records of customer files, production schedules, inventory reports, and shipping documents.
• Coordinate communication between the sales, engineering, production, and dispatch departments as needed.
• Prepare daily production reports, delivery paperwork, and other operational documents.
• Assist with scheduling deliveries, coordinating freight, and communicating delivery updates.
• Enter and maintain data in company software systems, including order management and inventory systems.
• File, scan, and organize electronic and paper records.
• Monitor office supplies and place orders as needed.
• Assist with payroll data collection, employee timekeeping, and HR paperwork as assigned.
• Maintain confidentiality of company and employee information.
• Assist management with special projects and administrative tasks.
• Follow all company safety policies and procedures.

Qualifications

• High school diploma or GED required; associate degree or administrative certification preferred.
• Minimum of 2 years of administrative or office experience, preferably in manufacturing, construction, or industrial operations.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience with ERP, accounting, or production management software is preferred.
• Strong organizational, multitasking, and time management skills.
• Excellent written and verbal communication skills.
• Ability to work independently while supporting a collaborative team environment.
• Strong attention to detail and accuracy.

Preferred Skills

• Experience in the building materials, construction, or truss manufacturing industry.
• Knowledge of shipping documents, purchase orders, and inventory control.
• Familiarity with scheduling, dispatching, or logistics operations.
• Basic bookkeeping or accounting experience.

Work Environment

This position is primarily located in the office of a truss manufacturing facility with occasional interaction in the production area. The work environment is fast-paced and requires frequent communication with office staff, production employees, customers, vendors, and delivery personnel.

Key Competencies

• Organization and planning
• Customer service
• Communication
• Attention to detail
• Problem-solving
• Dependability
• Teamwork
• Adaptability
• Professionalism

Pay: $18.00 - $19.50 per hour

Work Location: In person

Salary : $18 - $20