What are the responsibilities and job description for the Field Technician (Heavy Equipment or Automotive) position at Lonestar Forklift?
Lonestar Forklift is a customer-focused material handling equipment dealership with over 30 years of proven success and numerous branch locations across Texas. Lonestar Forklift offers new equipment, used equipment, rentals, service, parts, fleet management, and training for our customers, providing comprehensive and tailored solutions for unique business needs.
With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and entrepreneurial work culture where you can develop and advance your career while focusing on meaningful work. Lonestar Forklift is an integral entity of Leavitt Industrial Group.
The Opportunity
Lonestar Forklift is looking for a mechanically skilled Field Technician (Heavy Equipment or Automotive Mechanic) to join our Service team in San Antonio Texas. Reporting to the Service Manager, the Field Technician will be assigned to a variety of machinery repair tasks required by our loyal customers.
Essential Duties & Responsibilities
As a Field Technician your key responsibilities will include:
- Diagnosing, repairing, and completing routine maintenance and safety inspections on a variety of material handling equipment and machinery
- Maintaining effective and consistent communication with the Service Dispatcher regarding ongoing Service jobs, and completing assigned tasks in a timely manner
- Discussing Service job details with customers and communicating a clear understanding of the job scope and repair requirements
- Communicating with the Parts department via phone and email to ensure required parts are ordered, and preparing required parts before visiting job sites
- Maintaining proper documentation where needed, including work order forms and warranty paperwork
- Reporting any safety incidents promptly and adhering to all safety policies
Required Skills & Qualifications
The ideal candidate will possess the following skills, knowledge, and competencies:
- At least 5 years of heavy equipment or automotive repair experience in a related industry
- Relevant Trade Certification an asset
- Experience with hydraulics and diagnosing and servicing electric engines is a strong asset
- Previous aerial platform and lift truck experience an asset
- Strong communication skills, including the ability to partner effectively with external customers and internal stakeholders
- Excellent problem-solving skills and strong aptitude for learning and applying mechanical and technical concepts
- Strong work ethic and a positive attitude
- High school diploma
- Valid drivers license and ability to travel to customer sites in the region is required
Benefits & Perks
Lonestar Forklift is proud to offer competitive compensation and flexible benefits coverage for all eligible employees:
- Comprehensive medical, vision, and dental benefits for you and your dependents
- Life Insurance, Short Term Disability, and Long Term Disability 100% employer paid
- Employee assistance programs
- 401K matching
- Ongoing professional development opportunities
This is an onsite role based in San Antonio, Texas.
Lonestar Forklift would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
#LonestarForklift