Community Outreach Coordinator

SUMMARY

Acts as the liaison between the Bank and the community in relation to community and civic functions.

ESSENTIAL DUTIES

The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary.

• Acts as the liaison between the Bank and the community in relation to community and civic functions
• Coordinates the bank’s participation at Rio Grande Valley Viper’s events (NBA D-League), school visits, community fundraisers, civic functions, expositions, Mobile ATM Appearances, etc.
• Gathers reports of volunteer hours, bank participation and PSAs for all community relations events as instructed by the Marketing Director
• Manages the hiring, daily activities, coaching, evaluating and counseling of reporting staff
• Participates in job specific training and other various Bank training programs, as necessary
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy, and ensures adherence by the respective department personnel
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations, and ensures adherence by the respective department personnel
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML, and ensures adherence by the respective department personnel

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• A self-starting team player who possesses a Bachelor’s degree in Marketing, Business, or related discipline
• Two years previous experience in Marketing for a financial institution with multiple locations is preferred
• PC literacy and knowledge of spreadsheet and word processing software are required
• Flexibility, professionalism, ability to work in a fast-paced environment and perform a variety of tasks with numerous interruptions
• Attention to detail and a high degree of mental concentration, as well as the ability to multi-task
• Good organizational, interpersonal and communications skills
• Must have a current driver’s license and possess reliable vehicle as use of personal vehicle to visit branches or attend bank sponsored events
• Ability to work a flexible work schedule Monday through Fridays with occasional weekends or evening hours as needed, including all Rio Grande Valley Viper home games on varying dates and times throughout the basketball season
• Must be capable of lifting up to 30 lbs. in order to carry boxes, banners, promotional items and displays
• Position requires the ability to sit for long periods in front of a personal computer, which may cause visual eye strain
• Bilingual in English and Spanish is desired

ORGANIZATION

• This position reports to the Marketing Director
• This position assists with overseeing Cowboy Cash

TRAINING REQUIREMENTS

All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.

COMMUNITY INVOLVEMENT

Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity.  All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.

LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.

Management reserves the right to change this position description at any time according to business needs.