What are the responsibilities and job description for the Financial Service Representative position at Lone Star Credit Union?
Authentic, happy, trustworthy, open-minded, passionate, service oriented – if these words describe you, Lone Star Credit Union may be the match you have been looking for. We believe “if it’s good for you, it’s good for us.” Our strong core values, called our Elements of Good, drive the culture of Lone Star Credit Union.
Lone Star Credit Union is searching for a member-focused, energetic and friendly individual for the Greenville Branch. The FSR will assist Members with their financial transactions, involving paying and receiving cash and other negotiable instrument and identify and recommend additional products and services that would improve the financial well-being of the individual. Provides prompt, professional and courteous support to Members and fellow co-workers.
Responsibilities
- Receive and process financial transactions, including deposits, withdrawals, account transfers, and loan payments in the branch lobby and through the drive-thru.
- Respond to inquiries and process Member requests.
- Identify Member needs and recommend product and service solutions.
- Minimum of six months customer/member experience in a financial institution or retail sales experience.
- Passion for building relationships and providing exceptional service.
- Ability to identify financial needs through effective communication (ability to listen, ask questions, and articulate response).
- Ability to educate Members about and make referrals to LSCU products & services.
- Proficient in utilizing PC, software, Microsoft Applications, and other office equipment.
- Fluent in Spanish is helpful.
Benefits
- Coaching Culture to ensure success and promote learning and growth
- Paid Time Off, Paid Holidays, Family and Pet Bereavement Leave
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- 401(K) with Employer Match
- Paid Time Off for Community Volunteerism
- Banking privileges for you and your family