What are the responsibilities and job description for the Front Desk Coordinator position at Lone Peak Dental Group?
Job Summary
We are seeking a dental Front Desk Coordinator I to join our healthcare team. The Patient Services Coordinator I will be responsible for interacting with patients, providing assistance with scheduling dentist appointments, answering inquiries, and maintaining patient records accurately.
Responsibilities
We are seeking a dental Front Desk Coordinator I to join our healthcare team. The Patient Services Coordinator I will be responsible for interacting with patients, providing assistance with scheduling dentist appointments, answering inquiries, and maintaining patient records accurately.
Responsibilities
- Schedule dental patient appointments and follow-up visits efficiently.
- Answer phone calls and emails from patients, addressing their questions and concerns promptly and professionally.
- Ensure patient records are updated and maintained in compliance with healthcare regulations and confidentiality standards.
- Collect patient information and verify dental insurance details.
- Coordinate with dental staff to facilitate patient care and services.
- Assist in billing and coding tasks as needed.
- Collaborate with other departments to enhance patient experience and satisfaction.
- High school diploma or equivalent required; Associate’s degree in healthcare administration or related field preferred.
- Previous experience in a healthcare setting or customer service role is beneficial.
- Proficiency in medical terminology and knowledge of insurance procedures.
- Strong communication and interpersonal skills.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Attention to detail and accuracy in data entry and recordkeeping.