What are the responsibilities and job description for the Security Officer position at LondonHouse Chicago?
Job Description
As a Security Officer for our Rooftop, you will perform protective, preventative, safety and security related enforcement functions touring facility to ensure the safety and well-being of guests, clients and team members. You will work in a team oriented, high volume, fast paced environment by delivering exceptional service to guests and clients.
Responsibilities include:
- Maintains order in the hotel, coordinate responses to emergencies and handle all door lock issues.
- Evaluate all security issues and make decisions putting guests and hotels safety first.
- Answer all security calls and hotline calls, prioritizes calls and responds in a timely manner.
- Knowledge of the hotel layout, location of fire extinguishers, exit routes, and hotel alarm system.
- Respond to all fire, safety hazards, life threats, undesired conduct, and policy violations in a calm demeanor ensuring guest and team member safety. Coordinating with police, fire and emergency medical personnel.
- Handle all lost and found inquiries, receives and records found property.
- Administer CPR and First Aid.
- Implements and monitors all security operations in accordance with all applicable laws and company policies in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
- Monitoring surveillance systems for intrusion and unauthorized activities
- Controlling access of employees and/or visitor and maintaining legible duty and visitor logs
- Greet visitors in a friendly and professional manner
- Responsible for the daily delivery of products, packages and checks items received against purchase orders.
Job Requirements
- Excellent verbal and written communication skills
- Proficient in basic computer skills
- Ability to quickly learn the layout of the facility, function rooms, and some knowledge of the city and surrounding areas
- Must be able to work a rotating schedule, including weekends and holidays
- High School graduate diploma or equivalent preferred.
- 2 years customer service experience.
- Prior hospitality security experience preferred.
- Prior law enforcement, security or military experience preferred.
- CPR Certification and/or First Aid Training preferred.
Job Types: Part-time, Temporary
Pay: From $23.50 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Life insurance
Work Location: In person
Salary : $24