What are the responsibilities and job description for the Outside Services position at Lomas Santa Fe Country Club?
Please Note:
- DO NOT call the club regarding this position
- NO seasonal hires
Position Overview
The Outside Services Staff Member works closely with the Golf Shop team to support Lomas Santa Fe Country Club’s mission, core values, and service standards. This is a highly visible role requiring strong communication skills, initiative, and a team-first mindset. Candidates should be dependable, proactive, and committed to delivering an exceptional member experience.
Essential Duties & Responsibilities
Customer Service
- Deliver exceptional service to members and guests with strong attention to detail
- Create a welcoming, memorable experience during every interaction
- Respond promptly and professionally to questions, concerns, and requests
Integrity & Professionalism
- Represent the club with integrity and professionalism at all times
Leadership
- Maintain a positive, upbeat attitude
- Promote and reflect the club’s values in all interactions
Teamwork
- Collaborate effectively with team members
- Build strong working relationships through clear communication
Punctuality
- Arrive on time and ready to work each scheduled shift
Cart Staging
- Prepare and stage golf carts daily (cleaned and stocked with towels, tees, scorecards, sand, and wet towels)
Member Interaction
- Greet members by name with a warm, friendly demeanor
- Foster a welcoming and enjoyable club atmosphere
Driving Range Maintenance
- Keep the driving range, chipping green, and bunkers clean, stocked, and well-maintained
Work Area Organization
- Maintain clean, organized workspaces, including the cart barn and surrounding areas
Forward Preparation
- Prepare for the next day in advance (carts, towels, supplies ready before end of shift)
Qualifications
- Strong customer service and communication skills
- Team-oriented with a positive attitude
- Ability to take initiative and work independently
- Must be able to lift up to 30 lbs continuously and up to 80 lbs over short distances
Grooming Standards
All employees must maintain a neat, clean, and well-groomed appearance in accordance with club standards.
Please DO NOT call the club regarding this position.
NO seasonal hires.
Job Types: Full-time, Part-time
Pay: From $16.90 per hour
Work Location: In person
Salary : $17