What are the responsibilities and job description for the Commercial Insurance Producer position at Loman-Ray Insurance Group, LLC?
About Us
Founded in 1981, Loman-Ray Insurance Group, LLC, is an independent insurance headquartered in Central Illinois. Throughout the decades, Loman-Ray excelled at serving the needs of educators, farmers, group health clients, and families of all shapes and sizes, providing value and building personal, trusted relationships. In 2016, Loman-Ray announced a new logo to represent the nature of the agency's identity and capture what makes our team unique. The shield symbolizes our dedicated employees, each genuinely vested in our insureds' well-being and ready to protect their best interests. Each section of the shield represents the categories of insurance we provide: life, health, home, auto, commercial, and farm insurance. The shield brings all of these together into one entity – Loman-Ray Insurance Group, LLC.
Today, Loman-Ray continues to grow, offering multiple insurance lines from dozens of proven providers. Carefully selected mergers have helped Loman-Ray enter new communities across Illinois and to develop a growing staff of experienced insurance professionals.
Commercial Insurance Sales Producer
Position Summary:
The primary function of this role is to grow and manage a designated book of business across commercial, personal, life, health, and farm lines. This position requires in-depth knowledge of client accounts, carrier markets, and insurance processes. The role combines sales production, account rounding, client servicing, and relationship management. This person plays a key role in the agency’s growth by soliciting new business, expanding existing accounts, and ensuring high-quality service delivery to clients. Effective communication, sales acumen, and adherence to industry best practices are essential for success in this role.
Key Responsibilities:
Account Management and Service
- Maintain working knowledge of all assigned accounts, including coverages, underwriting criteria, and servicing protocols
- Provide service for existing business, including policy changes, claims handling, and billing issues
- Support clients by promptly responding to inquiries, processing claims, and assisting with underwriting needs
- Work with account management staff to ensure timely and accurate policy servicing and renewals
Sales, Solicitation, and New Business Development
- Actively solicit new insurance accounts through cold calls, referrals, follow-up on leads, and renewal date tracking
- Utilize various prospecting methods, with a focus on telephone outreach and cultivating centers of influence
- Identify and develop cross-sell and account rounding opportunities within current client base
- Place new business with appropriate carriers while maintaining quality and underwriting standards
Communication and Carrier Relations
- Serve as a liaison between clients and insurance carriers, clearly communicating client needs and account details
- Maintain professional and effective communication with carrier underwriters, representatives, and internal staff
- Escalate carrier-related issues to supervisors as needed and participate in resolution strategies
- Ensure all documentation and account information is accurately recorded in agency systems
Administrative and Compliance Responsibilities
- Support underwriting of risks and valuations as needed for placement and renewal
- Assist with collections of overdue accounts where applicable
- Maintain records of production, expenses, and activities as outlined in agency procedures
- Participate in agency projects or initiatives at the request of leadership
Professional Representation and Development
- Represent the agency in the community through participation in local service organizations and networking events
- Maintain required continuing education and pursue technical knowledge and certifications to stay current in the industry
- Model professionalism and uphold the agency’s reputation through all external interactions
Qualifications:
- High School Diploma required; college degree preferred
- Minimum of 2 years of experience in insurance sales or account management; additional experience may be substituted for a degree
- Thorough understanding of insurance coverages, underwriting practices, claims handling, and billing procedures
- Active Illinois Property & Casualty license required, or the willingness to obtain the license within 90 days of employment
- Willingness to obtain an Illinois Life & Health Insurance license
- Working knowledge of Applied Epic desired; will consider experience with related agency management systems
- Proficiency with Microsoft Office Suite
- Strong interpersonal skills with a client-first attitude and ability to build rapport
- Proven sales ability with a focus on consultative selling and needs-based solutions
- Clear and professional communication skills, both verbal and written
- Ability to manage multiple accounts and prioritize tasks independently
- Organized, detail-oriented, and proactive in managing workload and client needs
- Occasional travel will be required
- Ability to pass a criminal background check, as permitted by law
Physical Requirements:
- Frequently sit, stand and walk
- Regularly required to talk or hear
- Frequently required to use hands or fingers to handle or feel objects, tools or controls
- Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
- Occasionally lift and/or move up to 25 pounds
- Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus
- The noise level in the work environment is usually moderate
- Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary
Office Locations:
- 219 East Church Street, Mascoutah, IL 62258
- 508 North Front Street, Okawville, IL 62271
Benefits:
- Competitive Salary plus Commission
- Health Insurance Plans (PPO, HSA, Copay Options)
- Dental Insurance
- Vision Insurance
- Company Paid Disability Insurance
- Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
- 401(k) with Safe Harbor Match
- Paid Time Off
- Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.
Salary : $55,000 - $65,000