What are the responsibilities and job description for the Patient Assistant-Heart position at Loma Linda University Health?
Job Description
Job Summary: The Patient Assistant-Heart performs duties in the department and outpatient clinic environment and works under the supervision of the department director, physicians and physician extenders and other licensed clinical staff. Provides direct and indirect care for patients seeking specialized cardiac services, e.g., Heart Failure, Electrophysiology Procedures, Transcatheter Aortic Valve Replacement (TAVR), Transcatheter Mitral Valve Replacement (TMVR), mitral clip. Performs a variety of duties within the unlicensed assistive personnel scope of practice that includes, but is not limited to, patient registration, patient care, data collection and secretarial tasks. Utilizes interpersonal skills to maximize excellence in customer service, safe patient care and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. Performs other duties as needed.
Education and Experience: Completion of a Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), or Emergency Medical technician program required or successful completion of School of Nursing Fundamentals required. Licensed Vocational Nurse (LVN) training acceptable in lieu of completion of Certified Medical Assistant, Certified Nursing Assistant or Emergency Technician program, however, must function within the unlicensed assistive personnel scope of practice. Minimum of one year of experience providing patient care in the clinic or inpatient environment preferred.
Knowledge and Skills: Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) and patient rights required. Able to read; write legibly; speak in English (and Spanish preferred) and relate and communicate positively, effectively and professionally with others; use computer, printer and software programs necessary to the position; operate and troubleshoot equipment required for the position; perform secretarial duties as needed for position; be assertive and consistent in following policies; work calmly and respond courteously when under pressure; accept and follow directions; perform basic math functions; manage multiple assignments effectively; organize and prioritize workload; collaborate with nurse/physician in charge to problem solve; recall information with accuracy; pay close attention to detail; function within medical assistant scope of practice; distinguish colors, hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records and written documents necessary to position.
Licensures and Certifications: Basic Life Support Certification (BLS) through the American Heart Association required.
About Us
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
About The Team
Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.
We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at (909) 651-4001.
Loma Linda University Medical Center is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.
We appreciate your interest in Loma Linda and wish you success in your job search!
Job Summary: The Patient Assistant-Heart performs duties in the department and outpatient clinic environment and works under the supervision of the department director, physicians and physician extenders and other licensed clinical staff. Provides direct and indirect care for patients seeking specialized cardiac services, e.g., Heart Failure, Electrophysiology Procedures, Transcatheter Aortic Valve Replacement (TAVR), Transcatheter Mitral Valve Replacement (TMVR), mitral clip. Performs a variety of duties within the unlicensed assistive personnel scope of practice that includes, but is not limited to, patient registration, patient care, data collection and secretarial tasks. Utilizes interpersonal skills to maximize excellence in customer service, safe patient care and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. Performs other duties as needed.
Education and Experience: Completion of a Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), or Emergency Medical technician program required or successful completion of School of Nursing Fundamentals required. Licensed Vocational Nurse (LVN) training acceptable in lieu of completion of Certified Medical Assistant, Certified Nursing Assistant or Emergency Technician program, however, must function within the unlicensed assistive personnel scope of practice. Minimum of one year of experience providing patient care in the clinic or inpatient environment preferred.
Knowledge and Skills: Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) and patient rights required. Able to read; write legibly; speak in English (and Spanish preferred) and relate and communicate positively, effectively and professionally with others; use computer, printer and software programs necessary to the position; operate and troubleshoot equipment required for the position; perform secretarial duties as needed for position; be assertive and consistent in following policies; work calmly and respond courteously when under pressure; accept and follow directions; perform basic math functions; manage multiple assignments effectively; organize and prioritize workload; collaborate with nurse/physician in charge to problem solve; recall information with accuracy; pay close attention to detail; function within medical assistant scope of practice; distinguish colors, hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records and written documents necessary to position.
Licensures and Certifications: Basic Life Support Certification (BLS) through the American Heart Association required.
About Us
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
About The Team
Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.
We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at (909) 651-4001.
Loma Linda University Medical Center is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.
We appreciate your interest in Loma Linda and wish you success in your job search!