Optician

Loma Linda Optometry is seeking a motivated individual with an eye for detail and excellent communication skills to assist patients with all needs. We are an innovative private practice with an upbeat and friendly team. Optical background one year minimum.

Additional Compensation:

• Bonuses

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Team-oriented -- cooperative and collaborative

Key Responsibilities:

• Warmly greeting and engaging with patients, establishing rapport and understanding their visual needs, lifestyle, and aesthetic preferences.
• Interpreting ophthalmic prescriptions (Rx) accurately and explaining technical aspects in an easy-to-understand manner.
• Assisting patients in selecting appropriate frames that complement their face shape, lifestyle, and prescription requirements, while considering fashion trends and personal style.
• Educating patients on various lens materials
• Preparing and submitting accurate eyewear orders to ophthalmic laboratories, ensuring all specifications align with the patient's prescription and chosen products.
• Verifying finished eyewear upon arrival from the lab against original prescriptions and order specifications to ensure accuracy and quality.
• Performing expert fitting and adjustments of new eyewear to ensure optimal comfort, vision, and proper alignment for the patient.
• Performing minor repairs on eyewear, such as replacing screws, nose pads, or realigning frames.
• Troubleshooting vision complaints with new eyewear and making appropriate adjustments or coordinating with the optometrist as needed.
• Assisting patients with insurance claims and understanding their vision benefits.
• Accurately documenting patient information, dispenses, and sales in electronic health records (EHR) or practice management software.
• Answering phones, scheduling appointments, and performing other administrative tasks as needed to support practice operations.
• Staying current with the latest optical technologies, products, trends, and dispensing techniques through continuing education and industry resources.
• Collaborating effectively with optometrists, optometric technicians, and front desk staff to ensure a seamless patient experience.
• Adhering to all company policies, procedures, and safety stand
• Answering customer questions
• Meeting sales targets (monthly, annually, etc.)

Communication method(s) used:

• Email
• Phone
• Chat
• In person

Work environment:

• Office

Hours per week:

• 39

Schedule:

• Monday to Friday

Working days:

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday

Typical end time:

• 5PM

Typical start time:

• 8AM

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Optician: 1 year (Required)
• Customer service: 1 year (Required)
• Relevant: 1 year (Required)
• Sales: 1 year (Required)

License/Certification:

• ABO Certification (Preferred)

Work Location: In person

Salary : $20