What are the responsibilities and job description for the Treatment Coordinator position at Lollipop Pediatric Dentistry & Orthodontics?
We’re a growing, vibrant, fun-loving pediatric and orthodontic dental practice dedicated to providing exceptional patient care. We’re seeking a dynamic and energetic Front Office Scheduler to join our team and help keep our office running smoothly.
Are you a master of multitasking with a knack for organization and a passion for people? Do you thrive in a fast-paced environment and have a smile that can brighten anyone’s day? If so, you might be the perfect fit for our Front Office Scheduler position!
Looking for a full-time Front Office Scheduling Coordinator immediately for our pedo/ortho office in Costa Mesa, Placentia, Cerritos, and Garden Grove. A commute between offices is required.
Description of Duties and Responsibilities:
- Appointment Scheduling: Coordinate and manage patient appointments, ensuring optimal use of time and resources. Confirm appointments and manage any changes or cancellations.
- Patient Interaction: Greet patients warmly, check them in and out, and assist with any questions or concerns they may have. Provide excellent customer service at all times.
- Phone Management: Answer incoming calls promptly and professionally, address inquiries, and handle appointment bookings and rescheduling.
- Records Management: Accurately enter and update patient information in our database. Maintain organized and current patient records.
- Insurance Verification: Verify patient insurance details and assist with any related questions or concerns.
- Office Coordination: Collaborate with dental assistants, hygienists, and dentists to ensure smooth patient flow and effective communication within the office.
Requirements:
- A positive, upbeat personality that loves interacting with people.
- Must have superior customer service.
- Must be a great multi-tasker, very friendly, and loves working with people.
- Excellent communication skills, both in person and over the phone.
- Must be punctual.
- Must be dependable.
- Pays attention to detail and is a rockstar.
- Excellent customer service skills are a must.
- Must have a very bubbly personality.
- A team player who’s ready to contribute to our fun and friendly office environment. A background check is required and excellent references are a must.
Please submit your CV, salary request, and references. We look forward to hearing from you.