What are the responsibilities and job description for the Server - Upscale Restaurant Experience position at Lokal?
Responsible for providing guests with an exceptional dining experience. Must be able to multitask effectively, as they are often juggling multiple tasks at once. This includes taking orders from several tables at once, serving individual courses, clearing plates between courses, refilling drinks, etc.
- Communicating with other staff members to ensure that orders are delivered to guests in a timely manner
- Presenting food items and drink selections to customers, answering any questions they may have about the menu items, and helping them make decisions on ordering
- Suggesting additional items that can be paired with entrees based on ingredients or flavor profiles to increase sales
- Explaining the menu and specials to customers and answering any questions they may have about them
- Providing outstanding customer service to each guest by answering questions about the menu, making recommendations, and suggesting food and beverage pairings based on individual preferences and tastes
- Taking orders and serving alcoholic beverages to guests who are of legal age to drink in accordance with state liquor laws
- Greeting guests when they arrive and confirming that they have been seated or directed to the proper location for their event
- Assisting with planning events such as weddings or corporate dinners by coordinating with the event planner or catering staff throughout the process, including during setup and cleanup
Requirements:
Communication skills: Communication skills are essential for any server, as they allow you to interact with customers and relay information to the kitchen staff. You can use your communication skills to explain menu options, answer questions about the restaurant and take orders. You can also use your communication skills to check in with customers throughout their meal to ensure they’re satisfied with their service.
Attention to detail: Attention to detail is a necessary skill for any server, as it ensures that customers receive the correct order and that the restaurant makes money by charging customers for the correct items. Fine dining servers often have to pay attention to details like the type of cutlery, the temperature of the food and the ingredients in each dish.
Food knowledge: Food knowledge is the ability to understand the ingredients and preparation methods of various dishes. This can help you recommend dishes to customers and answer any questions they may have about the menu. You can also use food knowledge to help you prepare dishes correctly and suggest pairings for customers.
Customer service: Customer service is the ability to provide a positive experience for customers. As a fine dining server, you should be able to provide excellent customer service to your patrons. This includes greeting customers, answering questions, making recommendations and resolving any issues that may arise.
Multitasking: As a fine dining server, you may be responsible for several tables at once. This means you need to be able to multitask, switching between tables and tasks quickly and efficiently. You may also be responsible for managing multiple food orders at once, so it’s important to be able to handle multiple tasks at once.
Job Types: Full-time, Part-time
Pay: $25.00 - $45.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $25 - $45