What are the responsibilities and job description for the Account Manager position at LogRocket?
About LogRocketLogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that.Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Responsibilities:The Account Manager role is a sales role, with the responsibility of increasing revenue with existing customers by positioning LogRocket’s suite of products to expand our footprint across additional web and mobile applications within new teamsProactively manage a sales pipeline for expansion opportunities to exceed quarterly revenue goalsConsult with customers to understand their business, product, and application goals to uncover new buyers and use cases Define strategy to deliver maximum value through the LogRocket platform and partnershipSupport Executive Business Reviews to confirm value delivery/ROI and identify additional performance and new product opportunitiesRecommend appropriate solutions that lead to existing and new product expansion and retentionCollaborate effectively with Sales, Customer Success, Product, and other LogRocket stakeholdersAbout You:4 years in a Sales Account Management role, where the primary goal was increasing revenue with existing customers at a B2B SaaS company Proven track record of generating pipeline, selling to senior stakeholders, and overachieving against quotaAbility to successfully demo, sell and differentiate a SaaS product in a highly competitive marketDemonstrates strong prospecting activity across all channels to drive upsell and cross-sell opportunities through outbound efforts within your books of businessProven success breaking into new lines of business to increase revenue with existing customersExperience managing complex POCsStrong presentation skills, business acumen, and credibility with C-level executivesComfortable managing a sales cycle through a CRM and maintains up-to-date and accurate deal status and forecastNatural curiosity and consultative communication approachAn added bonus: knowledge of backend, frontend infrastructure, and monitoring (HTML, CSS knowledge, programming languages)Benefits & Perks:Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!) Unlimited vacation policyHealth, Dental, Vision benefits, 401k, commuter benefitsGenerous stock optionsRegular team outings and activities (from boat rides to paintball, we’ll try anything!)This is an estimated range for the position, a competitive equity package is also offered. Actual compensation is based on several factors, including experience level and skillset.Even if you don’t meet all of the listed requirements, we still encourage you to apply. We believe learning is a vital component of success in any role here at LogRocket, and we’re happy to chat with folks from non-traditional backgrounds for our open roles.LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $260,000 - $275,000