Director of Information Technology

Primary Responsibilities

• Drive Digital Banking Strategy:
• Lead the strategic roadmap for all digital banking platforms, including online banking, mobile applications, ATMs, and emerging digital interfaces. Ensure these channels are scalable, secure, and aligned with customer expectations, business goals, and regulatory standards. Oversee seamless integration of digital platforms with core banking systems and third-party fintech solutions.
• Oversee Payment Systems Modernization:
• Manage and modernize payment systems such as ACH, wire transfers, real-time payments (RTP), P2P, bill pay, and card services. Collaborate with treasury, operations, and compliance teams to ensure that all payment systems meet business requirements and adhere to regulatory obligations. Evaluate and implement new payment technologies and partnerships to enhance efficiency and innovation.
• Strengthen Technology Architecture:
• Ensure a robust, secure, and scalable architecture for digital and payment platforms, including APIs, cloud infrastructure, and cybersecurity frameworks. Partner with enterprise architecture and infrastructure teams to deliver high availability, superior performance, and effective disaster recovery capabilities.
• Enhance Digital Customer Experience:
• Promote a user-centered design approach and utilize analytics, customer insights, and market trends to drive continuous improvement and innovation. Implement omnichannel strategies to deliver a consistent, personalized, and seamless customer experience across all touchpoints.
• Ensure Regulatory Compliance and Security:
• Maintain full compliance with all applicable banking and payment regulations, including FFIEC, NACHA, PCI-DSS, and GLBA. Work closely with cybersecurity and risk management teams to ensure secure digital environments and readiness for incident response.
• Lead and Develop Teams:
• Manage and mentor a cross-functional team of IT professionals, including developers, product managers, QA engineers, and system analysts. Foster a culture of collaboration, innovation, accountability, and continuous learning.
• Risk and Compliance Responsibility:
• Serve as a proactive risk manager by identifying, reporting, and addressing risks in daily operations as part of F.N.B. Corporation’s enterprise risk management program. Ensure all actions and initiatives adhere to corporate policies, regulatory laws, and compliance guidelines.
• Additional Duties:
• Perform other related responsibilities and projects as assigned in support of departmental and organizational objectives.

Minimum Level of Education Required: Bachelor’s

Minimum # of Years of Experience Required: 10

Skills Required to Perform the Primary Responsibilities of this Position:

• Excellent communication skills, both written and verbal
• Excellent management skills
• Excellent project management skills
• Excellent organizational, analytical and interpersonal skills
• Detail-oriented
• Ability to work and multi-task in a fast-paced environment
• Extensive experience in technology leadership roles within Agile frameworks, including responsibilities for team composition, performance, technology strategy, execution, and lifecycle management
• Proven expertise in the development and delivery of customer-facing technologies, modern integrations, and cloud platforms where quality, scalability, and continuous availability are critical
• Strong practical foundation in cloud-native development and front-end technologies such as React, React Native, TypeScript, and JavaScript, along with experience consuming RESTful APIs
• Familiarity with C#, ASP/ASP.Net, .NET Core, and SQL Server is a plus