What are the responsibilities and job description for the DESKTOP SUPPORT TECH I position at Logistic Services International, Inc.?
Req ID: 521
Job Title: DESKTOP SUPPORT TECH I
Location: Jacksonville, FL, US 32201
Job Type: Full-Time
Education: Associate Degree
Travel: None
Job Requirements:
Knowledge, Skills, and Abilities
- Must possess a working knowledge of PC hardware components and configurations.
- Experience with troubleshooting and repairing desktop and laptop hardware.
- Working knowledge of the Microsoft Office suite of products.
- Good understanding of Microsoft Windows desktop operating systems (7/10) in an Active Directory environment.
- Knowledge of Microsoft Active Directory.
- General understanding of networking and the server/client model, to troubleshoot client-side connectivity issues.
- Must be capable of learning and troubleshooting various software programs as needed.
- Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
- Must be able to obtain a Security Clearance as required by the contract.
Education and Experience
- Associates degree in a related field or 2 years equivalent experience.
- Certified as DoD IAT level 1 (Within 6 months of hire).