What are the responsibilities and job description for the Deal Desk Analyst position at LogicMonitor?
About Us:
LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.
We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
This position is located in Santa Barbara, CA. Our team is located in the heart of downtown Santa Barbara. Rather than requiring a certain number of days in the office, LogicMonitor is committed to employee choice and flexibility. Our downtown Santa Barbara office will continue to be a center of energy, to be used for purposeful meetings and meaningful gatherings. Of course, you are able to come into the office more often if you prefer to work in an office environment.
LogicMonitor is an equal opportunity employer. We're committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We encourage all people to come as they are.
We operate with integrity, esteem diversity and treat each other fairly and with respect. We strive to find our own versions of personal and professional harmony through community building and holistic growth. We hear time and time again that our awesome people are a huge part of why LMers chose LogicMonitor, love their teams, and choose to stay.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LogicMonitor is disrupting the hybrid cloud monitoring market by changing the way businesses use disparate sources of data. We are already a leader in this space – and we started by solving the hardest, most complicated problem first. With roots in the IT Infrastructure Monitoring space, we have carved out excellent product-market fit in hybrid cloud monitoring. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. As we enter this next phase of growth, we are in search of a Deal Desk Analyst.
As a crucial member of the growing Sales team, you are called upon to help ensure the accuracy of customer subscriptions, scalability of our quoting process, and help drive reporting and analysis to achieve our operational targets. This role provides plenty of opportunity to make your mark at LogicMonitor.
Here's a closer look at this key role:
- Be the Sales contact for cross-departmental inquiries about pricing, the quoting process, order form modifications, and other general inquiries
- Drive compliance from Sales of quoting policies and procedures (i.e., discounting, non-standard terms)
- Partner with Business Systems to develop and maintain a scalable quoting infrastructure
- Maintain accurate documentation and guidance on quoting process / policies
- Bachelor's Degree Required; Finance or Business Degree preferred
- 1 years experience in a Sales Operations or similar role
- Ability to build strong relationships and communicate clearly and effectively
- Sharp attention to detail and accuracy, and a dedicated work-ethic
- Strong critical thinking skills, innovative spirit, and creativity to design scalable processes
Benefits:
At LM we believe that a total rewards package should be built with the whole person in mind, so we've designed a total rewards package that's almost as complex as you are. We want to support our employees to be healthy and happy!
Whether you're working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Harmony Bonus, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.
We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) as part of our holistic approach to employee success. For more information on our benefits and culture, visit https://www.logicmonitor.com/careers
#LI-CB1 #BI-Hybrid #LI-HYBRID
Actual base salary offered will vary depending on factors including but not limited to: location, education, experience, skills, and qualifications.
LogicMonitor also offers many competitive elements in our total compensation package for US employees, such as a bonus, MBO, or commission compensation in addition to the base pay, an equity program, 401K matching, and other rewards.
Expected Base Salary Range
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Salary : $50,900 - $68,100