What are the responsibilities and job description for the Guest Assistant G/A position at Logan's Roadhouse?
Position Summary: The Busser is responsible for providing a clean and pleasant dining experience by clearing, sanitizing, or resetting tables. The Busser will ensure the restaurant is well stocked with necessary items such as silverware, plates, napkins, and cups of water glasses.
Essential Job Functions:
• Ensuring that tables are cleared, cleaned, and reset between seatings.
• Serving food and refilling beverages as required.
• Place tableware and condiments on tables
• Assisting with the cleaning and processing of dirty dishes and silverware.
• Ensuring that the menus, crockery, and cutlery are cleaned and replenished between tables.
• Managing the inventory of napkins, straws, salt, pepper, and other table condiments and supplies.
• Reporting any damage, shortages and complaints to the manager.
• Moving tables, chairs and furniture to accommodate customers as needed.
• Tidying the restaurant after service and ensuring that it is prepped for the following service.
• Executes restroom checks as needed/required.
Sensory:
• Vision (far) – Ability to see clearly objects at a far distance (20 feet or more). Corrective lenses are permissible.
• Vision (near) – Ability to see clearly printed material at close range (12 inches or less). Corrective lenses are permissible.
• Vision (other) – Ability to distinguish between and among colors. Ability to exercise depth perception to determine space and distance relationships. Ability to exercise peripheral vision to be aware of objects within a large area while eyes are focused on one object.
• Hearing – Ability to hear in one or both ears so that verbal communication can be received, understood and acted upon in either a face -to-face or a telecommunications basis.
• Speaking – Ability to express oneself verbally with clarity on either a face -to-face or telecommunications basis.
• Touching – Ability of body parts, usually fingers and hands, to ascertain the texture and/or temperature of objects.
The above-cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Education/Experience/Job Requirements:
• High school diploma or equivalent (preferred)
• Prior restaurant experience is a plus
• Ability to manage fast-paced, high-volume shifts while providing excellent guest service
• Successful completion of hourly position validations, including company -required training (safety, systems, menu)
• Adheres to Logans Roadhouse Appearance Standards Must possess proper food handler and alcohol dispensing certifications
Physical Demands:
• Performing General Physical Activities – Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as lifting, balancing, walking, stooping, and handling of materials.
• Walking – Ability to exert a reasonably paced mobility from one point to another within a generally accepted timeframe, and recognizing the conditions of the environment as to breadth/narrowness, clutter, etc.
• Bending – Ability to move and control one’s torso so items can be picked up from a lower surface level.
• Kneeling – Ability to flex legs at the knee so that the individual can lower the body coming to rest on one or both knees.
• Handling – Ability to grasp, hold, set down, redirect with hands or fingers, turn, control and manipulate objects and commodities.
• Fingering – Ability to control and utilize fingers in a dexterous and coordinated manner for such activities as writing, typing, keyboarding, slicing, chopping, operating equipment, etc.
• Reaching – Ability to stretch body and extend arms to place or secure objects and commodities at a distance above, to the side of, or below the normal standing level of the individual.
• Squatting – Ability to flex legs at the knees to lower body position.
• Lifting - Ability to use body parts, usually arms and hands (occasionally shoulders and back) to elevate an object or commodity above its previous surface level.
• Climbing – Ability to ascend steps, ladders and other vertical and semi -vertical surfaces to reach a higher level.
• Stooping – Ability to flex legs at the knees and move the upper body forward and down.
• Trunk Strength — Ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing
______________________________________________________