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Director of Outlets

Loews Regency NY Operating LLC
York, NY Full Time
POSTED ON 12/11/2025 CLOSED ON 12/23/2025

What are the responsibilities and job description for the Director of Outlets position at Loews Regency NY Operating LLC?

Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Job Specifics Works with department managers to establish staffing requirements for all departments within the Food and Beverage Division Approves all policies and procedures developed by the respective managers for the operation of the food and beverage outlets Interviews, selects, trains, appraises, coaches, counsels and disciplines all food and beverage management personnel according to Loews standards Follows New Hire Training an on-going Star Service Competency in accordance with hotel policy Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same Coaches, counsels, retrains personnel as needed in order to ensure superior levels of performance Management, inventory control, pricing of all food and beverage menus Communicates daily with outlet managers and assistants to obtain/provide current information regarding daily activities/functions and upcoming events Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events Conducts departmental meetings as required to communicate effectively with all department managers to ensure that they are kept current on pertinent hotel information and activities Works with Purchasing Manager, Executive Chef and outlet managers to establish appropriate par level for all inventories so as to support forecasted activity without experiencing stock-out or excessive on-hand situations Ensures security and proper use and control of operating supplies and equipment for all Food and Beverage departments Works with Executive Chef, and outlet managers to improve existing menu’s and develop new menu’s as the need arises accordance with hotel standards Interviews, trains, praises, coaches, counsels, and disciplines according to Loews Hotels standards Executes emergency procedures in accordance with hotel standards Notifies appropriate individuals of any problems or unusual matters of significance Attends all appropriate hotel meetings and training sessions Is polite, friendly, and helpful to guests, employees, and management Promotes and applies teamwork skills at all times Complies with all hotel standards, policies, and rules Complies with safety regulations and procedures Remains current on hotel information and changes Qualifications Thorough knowledge of all aspects of food and beverage planning, production, presentation/service, control Ability to envision/create new menu selections and menus that compliment the theme of the various restaurants, beverage outlets, or group functions Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest service criteria Effective management, leadership, organizational and communication skills Ability to work flexible schedule to include weekends and holidays Bachelors degree or higher in Food Service Management, Culinary Arts or Hospitality Management Six to eight years of progressive management experience in large, up-scale, high volume, multi-outlet hotel environment, three to five years as Director Salary range for this position, based on experience, is $88,000.00 to $110,000.00. Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Salary : $88,000 - $110,000

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