Room Attendant

Loews Philadelphia Hotel offers job seekers the chance to work in the historic PSFS building in Center City. Team members deliver modern hospitality in a landmark setting surrounded by Philadelphia's skyline, arts scene and vibrant culture.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

A detail-driven Room Attendant who takes pride in creating spotless, welcoming spaces for our guests. You'll be the heartbeat of our guest experience - ensuring every room feels like a home away from home. In this role, you'll combine efficiency with care, delivering exceptional service that reflects Loews Hotels' commitment to comfort and quality.

Who You Are:

• Guest-Centered Professional: You thrive on making guests feel valued and comfortable, anticipating needs before they arise.

• Precision-Focused Professional: You take pride in accuracy and consistency, ensuring every detail contributes to an exceptional guest experience.

• Reliable and Proactive: You take initiative, stay organized, and consistently deliver on expectations.

• Team-Oriented Collaborator: You work well with others, supporting your team to achieve shared goals.

• Positive and Adaptable: You maintain a friendly attitude and adjust seamlessly to changing priorities.

• Veterans and military spouses encouraged to apply.

What You'll Do:

• Clean and sanitize guest rooms and bathrooms to Loews Hotels' standards.

• Replace linens, amenities, and report any maintenance issues promptly.

• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.

• Report lost items, suspicious behavior, and any irregularities to supervisors.

• Attend departmental meetings and assist in related areas when needed.

• Provide accurate information about hotel facilities and services to guests.

• Maintain professional appearance and adhere to uniform standards.

• Deliver friendly, helpful guest interactions that enhance satisfaction.

• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include:

• High school diploma or equivalent work experience preferred.

• Previous experience in a cleaning role preferred.

• Previous experience in a hotel or resort environment preferred.

• Basic English skills preferred.

• Ability to walk, stand, reach and bend.

• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.

• Ability to work a flexible schedule, including weekends and holidays as required.