What are the responsibilities and job description for the Server - Masons (AM Shift) position at Loews Hotels, LLC?
Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city's most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Pet Insurance
Team Member Hotel Rates, other discounts, perks and more
Loews Nashville Hotel is honored to be recognized as a 2026 Tennessean Top Workplace! Build your career within a newly renovated setting where an iconic legacy is reimagined, blending refined luxury with authentic Nashville soul. Perfectly positioned on West End, this is more than a workplace - it's an exclusive opportunity to be part of something truly exceptional.
What We're Looking For
The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant's atmosphere, guest satisfaction, and overall success.
Who You Are
Service-focused professional with strong communication skills
Confident in menu knowledge and offering thoughtful recommendations
Detail-oriented and organized during busy service periods
Personable, warm, and committed to elevating the guest experience
Collaborative teammate with a positive, solutions-focused mindset
Veterans and military spouses are encouraged to apply.
What You Will Do
Greet guests promptly and present menus with confidence
Take accurate food and beverage orders, including dietary preferences
Serve food and beverages efficiently while ensuring quality and presentation
Check back with guests to ensure satisfaction throughout their visit
Process payments accurately using POS systems
Maintain thorough menu knowledge to offer recommendations
Communicate guest needs or special requests to the kitchen or bar
Keep tables and surrounding areas clean, tidy, and stocked
Assist with opening, closing, and restocking duties
Support team members to ensure timely and coordinated service
Address guest concerns professionally and escalate when needed
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Required to attend all mandatory training sessions and meetings
Perform other duties as assigned
Your Qualifications Include:
Required:
Previous restaurant or hospitality experience
Strong guest service and communication skills
Ability to stand, bend, and lift up to 40-50 pounds as needed
Ability to obtain a valid TABC permit
Preferred:
Experience with POS systems
High School Diploma or equivalent
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.