Hostess/Host - Flying V

Who We Are:

Founded in 1960, Loews Hotels &Co operatesiconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have.Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin,veteranor disability status that makes you, youisa daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement

• Pet Insurance and Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Team Member Hotel Rates, other discounts,perksand more

WhatWe'reLooking For:

As a warm and welcoming Host/Hostess, you are the first point of contact for our guests and play a key role in setting the tone for their dining experience. Your friendly demeanor, attention to detail, and ability to manage reservations and guest flow contribute to a seamless and memorable visit that reflects the excellence of ourbrand.

WhoYou Are:

Guest-Focused Communicator:You greet guests with genuine warmth and professionalism, making them feel welcome from the moment they arrive.

Organized and Attentive:You manage reservations, waitlists, and seating charts with precision, ensuring smooth service and minimal wait times.

Calm Under Pressure:Youremaincomposed and courteous during busy periods, handling guest inquiries and concerns with grace.

Team-Oriented:You collaborate closely with servers, managers, and kitchen staff to ensure efficient operations and exceptional guest experiences.

Adaptable and Positive:You thrive in dynamic environments and bring a can-do attitude to every shift.

Veterans and military spouses are encouraged to apply.

What You Will Do:

• Greet guests warmly and professionally upon arrival.

• Manage reservations, walk-ins, and waitlists using thehotel'sreservation system.

• Escort guests to their tables and provide menus.

• Communicate estimated wait times and accommodate special seating requests when possible.

• Maintain cleanliness and organization of the host stand and entrance area.

• Answer phone calls andassistwith inquiriesregardinghours, menus, and reservations.

• Coordinate with servers and managers to ensuretimelyseating and guest satisfaction.

• Monitor dining room flow and adjust seating plans as needed.

• Assistwith guest recovery and resolve minor concerns with empathy and professionalism.

• Follow all hotel policies and procedures to ensure a safe and welcoming environment.

• Regular and reliable attendance inconformancewith company standards.

• Perform other duties as assigned.

Your Qualifications Include:

• Previousexperience in hospitality, customer service, or restaurant hosting preferred.

• Strong communicationand interpersonal skills.

• Ability to multitask and remain calm in a fast-paced environment.

• Professional appearance and demeanor.

• Familiarity with reservation systems and basic computer skills.

• Flexibility toworkvarying shifts, including nights, weekends, and holidays, as needed.

• Physical ability to stand for extended periods and move throughout the restaurant.

Who You Will Supervise:

N/A